TechValidate Research on Verizon Connect


Case Study: Platinum Executive Limo

Introduction

This case study of Platinum Executive Limo is based on a November 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

“With Fleetmatics, we have been able to address the problem of drivers telling dispatch that they worked longer than they actually did.”

Challenges

  • Searched for a GPS fleet management solution in order to address the following:
    • Driver productivity
    • Customer service and response time
    • Safety and security of the fleet vehicles and drivers
  • Addresses the following challenges with Fleetmatics:
    • Low visibility of vehicles and drivers
    • Inefficient dispatching and routing

Use Case

  • Controls fuel costs by doing the following with Fleetmatics:
    • Use Idling Alerts to coach drivers in real-time if they idle vehicles too long
    • Coach drivers on changing their driving behavior
  • Uses Fleetmatics to save money in the following ways:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
    • Coaching drivers on speeding and harsh driving to improve safety and minimize vehicle wear and tear
  • Has no field management solution as it is not relevant to their business.

Results

  • Chose Fleetmatics for the following reasons:
    • The software is intuitive and simple to use
    • Fleetmatics has a mobile application
  • Utilizes the following features from Fleetmatics to save time and money:
    • Reports and alerts
    • Vehicle history
    • Dashboard
    • Mobile app
  • Improved the following with Fleetmatics:
    • Route optimization
    • Dispatching
    • Fuel savings
    • Customer service
  • Reduced costs in the following areas with Fleetmatics:
    • Fuel costs: 30% or more
    • Vehicle maintenance costs: 20% or more
    • Payroll and overtime costs: 30% or more
    • Operating costs: 30% or more




About This Data

This data was sourced directly from verified users of Verizon Connect by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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