Verizon Connect Paradise Valley Septic

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Fleetmatics WORK Case Study

Paradise Valley Septic

Introduction

This case study of Paradise Valley Septic is based on a June 2017 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service.

“Very user-friendly, easy to learn for new users. Fast and efficient for the drivers.”

Challenges

Paradise Valley Septic began using Fleetmatics WORK in order to:

Increase fieldworkers’ productivity
Improve customer service and response time
Get better / faster at scheduling
Get better / faster at dispatching
Improve invoicing

Use Case

The company saw many daily benefits with Fleetmatics WORK:

Increased fieldworker productivity
Improved invoicing
Saved time
Improved communications with other employees

Results

Paradise Valley Septic achieved the following improvements against key goals using Fleetmatics WORK:

Productivity: more than 30%
Cost Savings: up to 10%
Revenue: more than 10%
Customer Satisfaction: more than 10%
Scheduling Efficiency: more than 30%
Dispatching Time: more than 30%

Controller Brenda Massino adds, “Fleetmatics helped improve our productivity on a daily basis by allowing us to insert jobs into the field worker schedule when they are unavailable, saving us time in office to move forward with our daily tasks. Also, it helps us with customer history.”

About Verizon Connect

Fleetmatics Group PLC is a leading global provider of mobile workforce solutions for service-based businesses of all sizes delivered as software-as-a-service (SaaS).

Our fleet management solutions enable businesses to meet the challenges associated with managing local fleets, and improve the productivity of their mobile workforces, by extracting actionable business intelligence from real-time and historical vehicle and driver behavioral data.

Learn More:

Verizon Connect

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