CMARS Equipment Services began looking for a field management solution for a variety of reasons:
- Increase the productivity of fieldworkers
- Improve customer service and response time
- More responsive dispatching
- More efficient scheduling
The company chose Fleetmatics WORK over competitors because Fleetmatics offered features the competition did not, and because of integration with Fleetmatics REVEAL.
A number of Fleetmatics WORK features save CMARS Equipment services time and money:
- Mobile App
- Job List / Job Central
- Client Detail
The company used Fleetmatics WORK to grow the business and increase revenue by increasing the productivity of fieldworkers, and by improving customer service and response time.
CMARS Equipment Services is able to do 4 extra jobs per field worker, per week, since using Fleetmatics WORK.
The company has also reduced field-related costs by 40% or more since using Fleetmatics WORK.
Fleet Manager James Young finds that Fleetmatics WORK is much easier to use than the other tools that they use to run the business.