Verizon Connect Case Study
This case study of a medium enterprise transportation services company is based on an October 2022 survey of Verizon Connect customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“[Use of video footage] proved that the claim was patently false.”
The challenges or needs that led to implementing Dashcams from Verizon Connect:
Have used the video footage from Verizon Connect Dashcams to defend against fall claims after an accident.
The benefits experienced after implementing Dashcams from Verizon Connect:
The ROI on the dashcam solution seen: within 7 – 11 months
Verizon Connect Case Study
This case study of a medium enterprise construction company is based on an October 2022 survey of Verizon Connect customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“One of our Boom drivers was cut off by a vehicle making a right turn from 2 lanes to the left. We were able to get the video clip to the officer that responded and the young man that had, at first, claimed our driver ran into him was then handed a citation.”
“One of our managers noticed that a load was not adequately tied down leaving our warehouse and the driver was able to return and secure the vehicle prior to a load-shift on the road.”
“Some of our managers are using the “alert” [video] clips to assist with driver training. This increases safety overall and has fostered a more “aware” environment that all staff can benefit from."
The challenges or needs that led to implementing Dashcams from Verizon Connect:
Have used the video footage from Verizon Connect Dashcams to defend against fall claims after an accident.
The benefits experienced after implementing Dashcams from Verizon Connect:
REVEAL Case Study
This case study of a small business food company is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“The layout is smooth. I have access to all the reports I need and I can set them up in a way to automatically report.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Inco Beverage, Inc. is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
Reveal helps us with “The opportunities to discover inefficiencies, quantify cost, address inefficiencies, improve overall efficiencies and addressing safety concerns.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Captain Marden’s Seafood is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“We have cut our labor costs by 15% and customer satisfaction has increased. There’s never any downtime. It’s easy to use and a great tool to manage our fleet.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Midwest Refreshments LLC is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
The REVEAL feature or benefit that has had the greatest impact on their business is “Live data to assist drivers as to best serve the customers and when to arrive on site to perform duties.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
Verizon Connect LogBook Case Study
This case study of EJD Transport, Inc. is based on a June 2017 survey of Verizon Connect LogBook customers by TechValidate, a 3rd-party research service.
“Drivers love it, it’s easy to use and I can check it anywhere.”
The business challenges that led the profiled company to evaluate and ultimately select Verizon Connect LogBook:
The key features and functionalities of Verizon Connect LogBook that the surveyed company uses:
The surveyed company achieved the following results with Verizon Connect LogBook:
REVEAL Case Study
This case study of KC Distributing LLC is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“We are able to track fuel consumption across our fleet as well as cost and identifying fuel card abuse. We have never had access to this info before and it is extremely beneficial to a family business.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Stark Service, Inc. is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“It has helped cut office time with the reports. What use to take almost 2 hours now takes 10-15 mins…It makes quarterly reporting so much more efficient and faster. I would quit if they decided to stop using Reveal.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of a small business transportation services company is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Reveal let’s us know who is in the vehicle and where they are at any given time to track their ETA and how we may be able to utilize them for another trip.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Supply New England is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“Reveal is a great way to track trucks and to update customers without calling the driver each time.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of a small business automotive & transport company is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Reveal has several features that when utilized can help increase efficiency and help with costs associated to the fleet. This helps us to reduce waste and improve our processes.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Desert Dump Truck Rental Inc is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“We’re able to track our truck expenses better by at least 85% giving us the opportunity to increase productivity by 50% and cut down on potential down time.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of C & S Cleaning Supply is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
“We have mainly used it to make drivers aware that we are watching. Drivers have accomplished more tasks during the day. On average our productivity has picked up approximately 10-15%.”
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Auto Store Towing is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Jamie Davis Towing and Storage LTD. is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
REVEAL Case Study
This case study of Commercial Relocation Group is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.
The business challenges that led the profiled company to evaluate and ultimately select REVEAL:
The key features and functionalities of REVEAL that the surveyed company uses:
The surveyed company achieved the following results with REVEAL:
WORK Case Study
This case study of Texas Ace Heating & Air is based on a March 2018 survey of WORK customers by TechValidate, a 3rd-party research service.
“We do more service calls, about 3 more per week per technician. Time spent dispatching jobs to the field has decreased by around 65%. Missed scheduled jobs has dropped to almost zero.”
Texas Ace Heating & Air sought a field service management solution to improve customer service and response time.
Texas Ace has benefited from Verizon Connect Work in the following ways:
The company improved their scheduling and dispatching with Verizon Connect Work in the following ways:
More than 75% of their mobile workers use the Work mobile app regularly.
Texas Ace has improved against key top-line goals since using Verizon Connect Work:
The company has also improved against key operational goals using Verizon Connect Work:
Customer Support Manager Phil Seward adds, “I have been very pleased with the results of working with [Verizon Connect] Work. It has greatly increased customer service & decreased my workload.”
Fleetmatics Case Study
This case study of Blossman Gas is based on a May 2015 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“Our business is based on delivery and customer service. With the map location’s quick look, we can see locations of all delivery and service drivers so calls can be routed to the closest driver to the location. This saves time calling drivers and getting our employee to the customers’ location faster with less drive time, resulting in lower fuel cost as well.”
The business challenge that led the profiled company to evaluate and ultimately select Fleetmatics:
The key features and functionalities of Fleetmatics that the surveyed company uses:
The surveyed company achieved the following results with Fleetmatics:
Fleetmatics WORK Case Study
This case study of Paradise Valley Septic is based on a June 2017 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service.
“Very user-friendly, easy to learn for new users. Fast and efficient for the drivers.”
Paradise Valley Septic began using Fleetmatics WORK in order to:
The company saw many daily benefits with Fleetmatics WORK:
Paradise Valley Septic achieved the following improvements against key goals using Fleetmatics WORK:
Controller Brenda Massino adds, “Fleetmatics helped improve our productivity on a daily basis by allowing us to insert jobs into the field worker schedule when they are unavailable, saving us time in office to move forward with our daily tasks. Also, it helps us with customer history.”
Fleetmatics WORK Case Study
This case study of US Department of Homeland Security is based on a July 2017 survey of Fleetmatics WORK customers by TechValidate, a 3rd-party research service.
“We’ve seen a 20% increase in productivity. Fleetmatics WORK is very reliable and is a big part of our operations.”
The US Department of Homeland Security started using Fleetmatics WORK in order to:
The US Department of Homeland Security has seen a number of daily benefits using Fleetmatics WORK:
The US Department of Homeland Security achieved the following improvements against key goals using Fleetmatics WORK:
Fleetmatics LogBook Case Study
This case study of Leslie Equipment Company is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.
“Simple to use for drivers and managers.”
Leslie Equipment Company started using Fleetmatics LogBook to prepare for the upcoming law and regulation changes, while integrating elogs with GPS.
The company saw a number of benefits using Fleetmatics LogBook, including:
Leslie Equipment Company achieved the following improvements against key goals using Fleetmatics LogBook:
Fleetmatics LogBook Case Study
This case study of John W. Gleim is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.
“We would be a lot less efficient without Fleetmatics LogBook.”
John W. Gleim started using Fleetmatics LogBook for the following reasons:
The company saw a number of benefits using Fleetmatics LogBook, including:
The company achieved the following improvements against key goals using Fleetmatics LogBook:
Fleetmatics LogBook Case Study
This case study of D & D Transport Express is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.
30% improvements against key Safety, Compliance, Productivity, Revenue, and Cost Savings goals. “It helps us do less paperwork.” – Daniel West, Owner
D & D Transport Express started using Fleetmatics LogBook for the following reasons:
The company saw a number of benefits using Fleetmatics LogBook, including:
D & D Transport Express achieved the following improvements against key goals using Fleetmatics LogBook:
Fleetmatics LogBook Case Study
This case study of A & I Distributors is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.
“Fleetmatics LogBook has almost eliminated any HOS violations. Even the most ardent critics have agreed that it is easier to use a tablet rather than a paper log book.”
A & I Distributors started using Fleetmatics LogBook to improve their CSA score and reduce HOS violations, while integrating with their GPS program.
A & I Distributors saw a number of benefits from Fleetmatics LogBook, including:
A & I Distributors achieved the following improvements against key goals using Fleetmatics LogBook:
A & I Distributors’ Compliance Officer Vern Anttila adds, "The drivers hear the 30 minute Break warning and it reminds them to take their Break. The log book function has also made the back office portion easier. I am able to identify any issues or problem drivers quickly.
“If the log book function went away, A & I Distributors would go backwards quickly. My back office work load would increase tremendously as I would have to audit each paper log against the GPS report. I would not be able to receive real time alerts of an HOS violation.”
Fleetmatics Case Study
This case study of Moving Office Equipment is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“LogBook has helped us cut down on HOS violations and paperwork. We thought REVEAL was a great platform, now we’re using their e-logs and have had no issues.”
Moving Office Equipment began looking for an electronic logging solution in order to improve safety. The company chose Fleetmatics LogBook because of the integration with Fleetmatics REVEAL.
A number of LogBook features help the company to increase productivity:
Moving Office Equipment reports that each of these features has also helped the company to cut costs.
Fleetmatics LogBook has improved Moving Office Equipment’s business in the following ways:
Fleetmatics Case Study
This case study of CMARS Equipment Services is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“Very easy to use, implement, and navigate. The customer service is unparalleled. The ability to access and record lots of information on each job, each piece of equipment, and each job site, is invaluable.”
CMARS Equipment Services began looking for a field management solution for a variety of reasons:
The company chose Fleetmatics WORK over competitors because Fleetmatics offered features the competition did not, and because of integration with Fleetmatics REVEAL.
A number of Fleetmatics WORK features save CMARS Equipment services time and money:
The company used Fleetmatics WORK to grow the business and increase revenue by increasing the productivity of fieldworkers, and by improving customer service and response time.
CMARS Equipment Services is able to do 4 extra jobs per field worker, per week, since using Fleetmatics WORK.
The company has also reduced field-related costs by 40% or more since using Fleetmatics WORK.
Fleet Manager James Young finds that Fleetmatics WORK is much easier to use than the other tools that they use to run the business.
Fleetmatics Case Study
This case study of CK Jones is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“It has allowed for a much more structured, productive work day. It is very easy to navigate and is a great tool to provide valuable information to the field with ease.”
CK Jones (HVAC) searched for a field service management solution for a variety of reasons:
The company chose Fleetmatics WORK over competitors for the following reasons:
A number of Fleetmatics WORK features have helped CK Jones to save time and money in their HVAC work:
The company uses Fleetmatics WORK to grow the business and increase revenue by:
CK Jones is able to do 4 extra jobs per field worker, per week, since using Fleetmatics WORK.
The company has reduced costs by 30% or more since using Fleetmatics WORK.
Office manager Joyce Delp finds that Fleetmatics WORK is much easier to use than the other tools that they use to run the business.
Fleetmatics Case Study
This case study of Mont Granite is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“Fleetmatics LogBook has assisted significantly with our quarterly IFTA reporting.”
Mont Granite began looking for an electronic logging solution for a number of reasons:
The company chose Fleetmatics LogBook over competitive solutions for the following reasons:
A number of LogBook features have helped Mont Granite to improve productivity, while at the same time also lowering costs:
In addition, LogBook’s Unassigned miles alert has helped Mont Granite to lower costs.
Overall, Fleetmatics LogBook has improved Mont Granite’s business in a variety of ways:
Fleetmatics Case Study
This case study of New Boston Concrete is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“The ability to track my trucks in real time and to assign drivers to multiple trucks in a day along with E-DVIR has increased productivity and lowered overall costs.”
New Boston Concrete began looking for an electronic logging solution for a number of reasons:
The company chose Fleetmatics LogBook over competitive solutions because of LogBook’s value for the price.
New Boston Concrete has been able to increase productivity by taking advantage of LogBook’s Electronic DVIR and mobile driver app.
At the same time, New Boston Concrete has cut costs using LogBook’s automated reports, and electronic DVIR.
Overall, Fleetmatics LogBook has improved New Boston Concrete’s business in a variety of ways:
Furthermore, over 90% of New Boston Concrete’s team transitioned to LogBook within 2 weeks.
