TechValidate Research on Verizon Connect

Introduction

This case study of Hidden Fence Company is based on a July 2014 survey of Fleetmatics WORK (formerly Connect2Field) customers by TechValidate, a 3rd-party research service.

Challenges

• Helped resolve the following challenges by using Fleetmatics WORK:
  • Inefficient scheduling

Use Case

• Purchased Fleetmatics WORK over other competitive products because of the following:
  • Overall performance
  • Value-for-price
• Improved the following since using Fleetmatics WORK:
  • Billing
  • Inventory
  • Scheduling
  • Customer service
• The following features of Fleetmatics WORK impacted their business success:
  • Accounting integration
  • Electronic invoices
  • Scheduling & dispatching
  • Client management
  • Customer signature capture
  • Mobile app

Results

• Very satisfied with Fleetmatics WORK
• Lowered operating costs by 11 -20% since using Fleetmatics WORK
• Since using Fleetmatics WORK they have saved time and money in the following ways:
  • Reduced payroll expenses
  • Increased worker productivity
  • Improved customer service and response time
• Agreed with the following statements:
  • Using Fleetmatics WORK has provided a great return on investment for business
  • Fleetmatics WORK has made it easier to run and manage multiple jobs at one time
  • They would recommend Fleetmatics WORK to other businesses
  • Fleetmatics WORK has provided significant cost savings
  • They saved a lot of time by using Fleetmatics WORK
  • Fleetmatics WORK helps capture more jobs

Introduction

This case study of Leslie Equipment Company is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.

Challenges

Leslie Equipment Company started using Fleetmatics LogBook to prepare for the upcoming law and regulation changes, while integrating elogs with GPS.

Use Case

The company saw a number of benefits using Fleetmatics LogBook, including:

• Access to drivers’ hours of service (HOS) in real time
• Decreased DVIR time and paperwork
• Prepared their business for the upcoming ELD mandate changes
• Helped them save money for the company
• Improved communications with other employees

Results

Leslie Equipment Company achieved the following improvements against key goals using Fleetmatics LogBook:

• Safety: more than 30%
• Compliance: more than 30%
• Productivity: more than 20%
• Cost savings: more than 20%
• Revenue: more than 20%