TechValidate Research on Verizon Connect

Introduction

This case study of Creative Mobility Products is based on a April 2015 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.

Challenges

• Sought out a GPS Fleet Management Solution for the following reasons:
  • Increase the productivity of their drivers
  • Improve customer service and response times
  • Control fuel costs
  • Enhance safety and security of their fleet vehicles and drivers
• Address the following challenges with Fleetmatics:
  • Increasing fuel costs
  • Low visibility of vehicles and drivers
  • Inefficient dispatching and routing
  • Increasing operating costs

Use Case

• Saved money by utilizing the following from Fleetmatics:
  • Maintaining up to the minute visibility of fleet location for better routing and dispatching
• Saved time and money with the following Fleetmatics’ features:
  • Route Replay
  • Live Map
  • Mobile App

Results

• Chose Fleetmatics over the competition because of the following:
  • The features offered by Fleetmatics that the competition did not
  • Fleetmatics’ mobile app
• Improved the following areas using Fleetmatics:
  • Route optimization
  • Dispatching
  • Fuel cost
  • Customer service

Introduction

This case study of Inco Beverage, Inc. is based on a March 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select REVEAL:

• Searched for a GPS fleet management solution for the following reasons:
  • Increase the productivity of drivers
  • Improve customer service and response time
  • Improve safety and security of fleet vehicles and drivers
  • Control fuel costs

Use Case

The key features and functionalities of REVEAL that the surveyed company uses:

• Used REVEAL to improve productivity in the following ways:
  • Decreasing non-productive time
  • Improving start and end times each day
• Used REVEAL to improve safety and security in the following ways:
  • Coaching drivers on better driving habits
  • Monitoring driver speed

Results

The surveyed company achieved the following results with REVEAL:

• Improved against key goals related to Productivity, Cost Savings, and Revenue since using REVEAL:
  • Productivity: >20%
• Improved against key goals related to Customer Satisfaction, Jobs Completed Per Week, and Safety since using REVEAL:
  • Improved safety: >20%