TechValidate Research on Verizon Connect

These pages present data that TechValidate has sourced via direct research with verified customers and users of Verizon Connect. TechValidate stands behind the authenticity of all published data. Learn more »

21,539 Customers Surveyed

141,993 Data Points Collected

480 Published TechFacts

115 Published Charts

102 Published Case Studies

Selected Research Highlights

Case Study: Small Business Environmental Services & Equipment Company


This case study of a small business environmental services & equipment company is based on a June 2014 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Knowing exactly where our driver’s are when we need them is extrememly valuable in our business. Our business bills by the hour for truck and driver time and Fleetmatics helps to provide accurate billing and back up for any billing issues. "

“The biggest benefit to the business has been that drivers’ hours are reported more accurately.”


  • Searched for a GPS fleet management solution in order to:
    • Increase the productivity of drivers
    • Improve customer service and response time

Use Case

  • Controls fuel costs with Fleetmatics by:
    • Monitoring drivers
  • Impacted business success with the following features:
    • Garmin integration
    • Dashboard


  • Improves operational efficiencies with Fleetmatics by:
    • Maintaining up to the minute visibility of fleet location for better routing and dispatching
  • Purchased Fleetmatics over the competition because:
    • The software is intuitive and simple to use
    • Fleetmatics offered a better price
  • Increased productivity in the following areas with Fleetmatics:
    • Dispatch
    • Billing
    • Customer service

LogBook Helps Businesses Succeed

In which of the following ways has Fleetmatics’ LogBook solution helped your company?

Gave access to your drivers’ hours of service (HOS) in real time
Decreased the number of HOS compliance violations
Significantly reduced the amount of time employees spend on paperwork
Prepared your business for the upcoming ELD mandate changes
Decreased DVIR time and paperwork

AusDigi Pty Ltd agrees Fleetmatics’ accounting integration, electronic invoices, WORK dashboard, reports, scheduling & dispatching, job quoting, and client management impacted their business success.

Fleetmatics LogBook Customer Research

How much has Fleetmatics LogBook helped your company or department improve against key goals related to Compliance?

Measurable Improvement: 68%
Not sure: 32%

Fleetmatics WORK helps us improve

JR’S Property Services have been able to improve billing, scheduling, and invoicing since using Fleetmatics WORK.

REVEAL Case Study

KC Distributing LLC


This case study of KC Distributing LLC is based on a February 2018 survey of REVEAL customers by TechValidate, a 3rd-party research service.

“We are able to track fuel consumption across our fleet as well as cost and identifying fuel card abuse. We have never had access to this info before and it is extremely beneficial to a family business.”


The business challenges that led the profiled company to evaluate and ultimately select REVEAL:

  • Searched for a GPS fleet management solution for the following reasons:
    • Increase the productivity of drivers
    • Improve safety and security of fleet vehicles and drivers
    • Control fuel costs

Use Case

The key features and functionalities of REVEAL that the surveyed company uses:

  • Used REVEAL to improve productivity in the following ways:
    • Improving start and end times each day
  • Used REVEAL to improve safety and security in the following ways:
    • Monitoring driver speed
    • Drivers compete for better safety scores
    • Using alerts/geofences to identify unwanted behavior
  • Used the Fuel Card Integration feature of REVEAL to improve their business in the following ways:
    • Cutting down on fuel use
    • Reducing fuel card abuse


The surveyed company achieved the following results with REVEAL:

  • Improved against key goals related to Productivity, Cost Savings, and Revenue since using REVEAL:
    • Productivity: >10%
    • Cost savings: >10%
    • Revenue: >10%
  • Improved against key goals related to Customer Satisfaction, Jobs Completed Per Week, and Safety since using REVEAL:
    • Improved customer satisfaction: >20%
    • Increased the number of jobs completed per week: >10%
    • Improved safety: >30%

More to Explore

About Verizon Connect

Guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

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