21,443 Customers Surveyed
141,515 Data Points Collected
465 Published TechFacts
113 Published Charts
100 Published Case Studies
A Senior Executive of a medium enterprise industrial manufacturing company is very likely to recommend* Fleetmatics for the following reason:
“We have been very satisfied right from the initial contact with Fleetmatics to the actual installation and ongoing operation of the equipment. Response time to questions has been good. We are very pleased.”
*Based on a response of 10 to the question “On a scale of 0-10, how likely would you be to recommend Fleetmatics?”
Fleetmatics LogBook Customer Research
How much has Fleetmatics LogBook helped your company or department improve against key goals related to Productivity, Cost Savings, and Revenue?
More than 30%
More than 20%
More than 10%
Up to 10%
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This case study of a medium enterprise construction company is based on a April 2015 survey of Fleetmatics customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.
“Fleetmatics certainly helps with the day to day operations when looking for the closest vehicle to a customer for spur of the moment service calls.”
WORK Customer Testimonial
Dispatching is a lot more efficient. I no longer have to call our technicians to see what their schedules are looking like before I dispatch something. Now I can just dispatch an emergency call or site survey without having to worry about scheduling conflicts too much and can contact clients accordingly.
When customers call asking roughly what time our technicians will be at their home it is also a lot quicker and more efficient. Again, I do not need to call them with the ETA because now it is on my screen.
Finding clients’ information has never been easier. Before our technicians would call me throughout the day asking for clients’ information because they either cannot read the handwriting or the information says to call me. Now our technicians have all the information they need right at their fingertips.
— Office Manager, Small Business Professional Services Company
Fleetmatics Case Study
This case study of Mingledorff’s is based on a March 2017 survey of Fleetmatics customers by TechValidate, a 3rd-party research service.
“Driver ease of use and zero paperwork.”
Mingledorff’s began looking for an electronic logging solution for a number of reasons:
The company chose Fleetmatics LogBook over competitive solutions because of the integration with their existing Fleetmatics solution.
A number of LogBook features have helped Mingledorff’s improve productivity, while at the same time also cutting costs:
Overall, Fleetmatics LogBook has improved Mingledorff’s business in a variety of ways:
Furthermore, over 90% of Mingledorff’s team transitioned to LogBook within 2 weeks.
As Logistics Manager Jerry Lundy says, “Great service with plenty of options.”
