TechValidate Research on Verizon Connect

These pages present data that TechValidate has sourced via direct research with verified customers and users of Verizon Connect. TechValidate stands behind the authenticity of all published data. Learn more »



20,087 Customers Surveyed

134,065 Data Points Collected

468 Published TechFacts

108 Published Charts

127 Published Case Studies



Selected Research Highlights


Fleetmatics WORK Customer Research

Scheduling Efficiency

When asked how much Fleetmatics WORK improved scheduling efficiency, organizations said:

More than 30%: 32%
More than 20%: 24%
More than 10%: 19%
Up to 10%: 25%

Fleetmatics WORK Customer Research

Fleetmatics WORK Increases Productivity

How much has Fleetmatics WORK helped your company or department improve against key goals related to Productivity?

More than 30% More than 20% More than 10% Up to 10%

Productivity

Fleetmatics offers Sentry Fire a variety of features

Sentry Fire chose Fleetmatics over the competition because of Fleetmatics’ ease of use and intuitive software. The features offered by Fleetmatics are those which the competition did not.

Fleetmatics WORK Case Study: Hidden Fence Company

Introduction

This case study of Hidden Fence Company is based on a July 2014 survey of Fleetmatics WORK (formerly Connect2Field) customers by TechValidate, a 3rd-party research service.

“Fleetmatics is a tool which does more than previous tools of this type. We rely on the data provided to watch for fluctuation and variation in field worker performance.”

“We have a long term symbiotic relationship with Fleetmatics. Minor changes are often worked into the software, improving our experience and all future users’ experience.”

Challenges

  • Helped resolve the following challenges by using Fleetmatics WORK:
    • Inefficient scheduling

Use Case

  • Purchased Fleetmatics WORK over other competitive products because of the following:
    • Overall performance
    • Value-for-price
  • Improved the following since using Fleetmatics WORK:
    • Billing
    • Inventory
    • Scheduling
    • Customer service
  • The following features of Fleetmatics WORK impacted their business success:
    • Accounting integration
    • Electronic invoices
    • Scheduling & dispatching
    • Client management
    • Customer signature capture
    • Mobile app

Results

  • Very satisfied with Fleetmatics WORK
  • Lowered operating costs by 11 -20% since using Fleetmatics WORK
  • Since using Fleetmatics WORK they have saved time and money in the following ways:
    • Reduced payroll expenses
    • Increased worker productivity
    • Improved customer service and response time
  • Agreed with the following statements:
    • Using Fleetmatics WORK has provided a great return on investment for business
    • Fleetmatics WORK has made it easier to run and manage multiple jobs at one time
    • They would recommend Fleetmatics WORK to other businesses
    • Fleetmatics WORK has provided significant cost savings
    • They saved a lot of time by using Fleetmatics WORK
    • Fleetmatics WORK helps capture more jobs

The Fleetmatics Reports have helped us show drivers the amount of idling they do, and the impact it has on fuel dollars spent. The other benefit has been the ability to locate the closet truck for additional work that could be covered, verses using trucks further away which would mean using more fuel.

Vice President, Small Business Transportation Services Company

Fleetmatics LogBook Case Study

Leslie Equipment Company

Introduction

This case study of Leslie Equipment Company is based on a June 2017 survey of Fleetmatics LogBook customers by TechValidate, a 3rd-party research service.

“Simple to use for drivers and managers.”

Challenges

Leslie Equipment Company started using Fleetmatics LogBook to prepare for the upcoming law and regulation changes, while integrating elogs with GPS.

Use Case

The company saw a number of benefits using Fleetmatics LogBook, including:

  • Access to drivers’ hours of service (HOS) in real time
  • Decreased DVIR time and paperwork
  • Prepared their business for the upcoming ELD mandate changes
  • Helped them save money for the company
  • Improved communications with other employees

Results

Leslie Equipment Company achieved the following improvements against key goals using Fleetmatics LogBook:

  • Safety: more than 30%
  • Compliance: more than 30%
  • Productivity: more than 20%
  • Cost savings: more than 20%
  • Revenue: more than 20%


More to Explore



About Verizon Connect

Guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining solutions and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. With more than 3,500 dedicated employees in 15 countries, we deliver leading mobile technology platforms and solutions.

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