TechValidate Research on FleetLocate


FleetLocate Case Study

Safetrans Transportation: “For Me It Is All About Customer Service”

Introduction

This case study of Safetrans Transportation is based on a January 2020 survey of FleetLocate customers by TechValidate, a 3rd-party research service.

“There are many products on the market that will do the same thing as FleetLocate; for me it is all about customer service. The sales and service departments have been very responsive to our needs, that is why I would recommend this product.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select FleetLocate:

  • Hoped to address the following with FleetLocate:
    • Better know where their drivers/vehicles/assets are at all times
    • Better utilize their vehicles/assets
    • Improve fleet safety
    • Reduce costs

Use Case

The key features and functionalities of FleetLocate that the surveyed company uses:

  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their ability to identify what drivers need improvement
    • Speeding violations
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their ability to serve their customers
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their confidence that vehicle/assets are where they’re supposed to be
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their use of engine diagnostics to get early warnings
    • Maintenance management overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their confidence that fuel card purchases match miles driven
    • Idling time
    • Lowered insurance premiums





About This Data

This data was sourced directly from verified users of FleetLocate by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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