TechValidate Research on FleetLocate


FleetLocate Case Study

Merx Global Logistics, Inc.: “Get it”

Introduction

This case study of Merx Global Logistics, Inc. is based on a January 2020 survey of FleetLocate customers by TechValidate, a 3rd-party research service.

“For so many years now, they haven’t let us down. At a reasonable price too.”

“Get it. It’s at a reasonable cost and gives you great visibility of your trailer fleet. "

Challenges

The business challenges that led the profiled company to evaluate and ultimately select FleetLocate:

  • Hoped to address the following with FleetLocate:
    • Have better visibility to their trailers/assets at all times
    • Use their trailers/assets better

Use Case

The key features and functionalities of FleetLocate that the surveyed company uses:

  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Use of fleet manager’s time
    • Ability to serve their customers
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their confidence that trailers/assets are where they’re supposed to be
    • Their confidence that trailers/assets are being used evenly
    • Their ability to manage trailer pools
    • Their ability to grow business with the same or fewer trailer/asset resources
    • Their use of trailer/assets overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Staying on top of preventive maintenance schedules
    • Their confidence that trailer repair/service is performed when it’s needed
    • Trailer maintenance management overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their control of trailer maintenance costs
    • Prevented theft of trailers
    • The recovery of stolen trailers
    • The identification of lost/misplaced trailers.

Results

The surveyed company achieved the following results with FleetLocate:

  • Saw levels improvement in the following areas since implementing FleetLocate:
    • trailer/asset productivity: moderate improvement
    • trailer/asset maintenance: significant improvement
    • trailer/asset utilization: significant improvement
    • cost savings: moderate improvement




About This Data

This data was sourced directly from verified users of FleetLocate by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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