TechValidate Research on FleetLocate


FleetLocate Case Study

Centrex Distributors: “Customer support was right there for us”

Introduction

This case study of Centrex Distributors is based on a January 2020 survey of FleetLocate customers by TechValidate, a 3rd-party research service.

“You will find customer support to be great if at all needed. The system is so user friendly and has not had any maintenance issues therefor you may not need customer support once you are set up.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select FleetLocate:

  • Hoped to address the following with FleetLocate:
    • Better know where their drivers/vehicles/assets are at all times
    • Better utilize their vehicles/assets
    • Improve fleet safety
    • Reduce costs
    • Become ELS/FSMA compliant

Use Case

The key features and functionalities of FleetLocate that the surveyed company uses:

  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their ability to identify what drivers need improvement
    • A safer fleet overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • ELD/FSMA compliance
    • A more productive fleet overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their confidence that vehicle/assets are where they’re supposed to be
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their use of engine diagnostics to get early warnings
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Control of fleet costs overall

Results

The surveyed company achieved the following results with FleetLocate:

  • Saw levels improved in the following areas since implementing FleetLocate:
    • Cost savings: moderate improvement
    • Fleet/asset utilization: moderate improvement
    • Fleet productivity: moderate improvement
    • Fleet safety: moderate improvement




About This Data

This data was sourced directly from verified users of FleetLocate by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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