TechValidate Research on FleetLocate


FleetLocate Case Study

Midnite Express, Inc.: “Makes My Job Easier”

Introduction

This case study of Midnite Express, Inc. is based on a January 2020 survey of FleetLocate customers by TechValidate, a 3rd-party research service.

“It’s just easy! The website is easy to navigate. If we have any issues they get addressed almost immediately. Our customer rep always helpful.
Makes my job easier.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select FleetLocate:

  • Hoped to address the following with FleetLocate:
    • Have better visibility to their trailers/assets at all times
    • Use their trailers/assets better
    • Improve their driver productivity
    • Reduce their operational costs
    • Become GSMA compliant

Use Case

The key features and functionalities of FleetLocate that the surveyed company uses:

  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Use of driver time
    • Use of fleet manager’s time
    • FSMA compliance
    • Ability to serve their customers
    • A more productive trailer fleet overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their confidence that trailers/assets are where they’re supposed to be
    • Their confidence that trailers/assets are being used evenly
    • Their ability to manage trailer pools
    • Their use of trailer/assets overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Staying on top of preventive maintenance schedules
    • Their confidence that railer repair/service is performed when it’s needed
    • Trailer-related CSA violations
    • Trailer maintenance management overall
  • Have seen tangible improvements in the following since implementing FleetLocate:
    • Their control of trailer maintenance costs
    • Prevented theft of trailers
    • The recovery of stolen trailers
    • The identification of lost/misplaced trailers.

Results

The surveyed company achieved the following results with FleetLocate:

  • Saw levels improvement in the following areas since implementing FleetLocate:
    • trailer/asset productivity: significant improvement
    • trailer/asset maintenance: significant improvement
    • trailer/asset utilization: moderate improvement
    • cost savings: moderate improvement




About This Data

This data was sourced directly from verified users of FleetLocate by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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