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TechValidate Research on FARO Technologies

These pages present data that TechValidate has sourced via direct research with verified customers and users of FARO Technologies. TechValidate stands behind the authenticity of all published data. Learn more »



621 Customers Surveyed

6,128 Data Points Collected

49 Published TechFacts

3 Published Charts

21 Published Case Studies



Selected Research Highlights


FARO Technologies Customer Research

71% of Users’ Presentation quality Has Greatly Improved

How would you rate the quality of your presentations and courtroom deliverables since using FARO software?

Greatly Improved
71%
Improved
24%

FARO Technologies Case Study

City of Boston Creates Compelling Court Presentations with FARO

Introduction

This case study of City of Boston is based on an April 2017 survey of FARO Technologies customers by TechValidate, a 3rd-party research service.

“FARO has greatly improved our ability to take critical measurements at the scene as well as create impressive and compelling court presentation renditions of the scene. We now have the ability to walk the jurors, the judge, the prosecution and the defense through the actual crime scene and to see for themselves the scene as we found it when we processed it forensically. They also have that ability to navigate themselves to the scene and see for themselves from the viewpoint of the suspect, witnesses, and victims.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select FARO Technologies:

  • Experienced the following problem prior to FARO Laser Scanner:
    • Documenting the scene in a way that provides compelling courtroom cases

Use Case

The key features and functionalities of FARO Technologies that the surveyed organization uses:

  • Has >1,000 sworn officers (or employees) in their organization.
  • Has done 10-19 scans in the past 12 months.
  • Typically performs 8-12 scans at a scene.
  • Typically scan the following incidents:
    • Officer involved shootings
    • Homicides
  • Most used measurement method prior to FARO were the following:
    • Tape measure

Results

The surveyed organization achieved the following results with FARO Technologies:

  • Experienced the following benefits from FARO Laser Scanners:
    • More accurate measurements
    • Get a 3D representation of the scene
    • Improved courtroom presentations
  • Decreased overtime by The Faro adds more time for us since using FARO Laser Scanner.
  • Saw the quality of presentations and courtroom deliverables greatly improved since using FARO Laser Scanner.

FARO Technologies Case Study

Osceola County Creates Animations/Diagrams with FARO

Introduction

This case study of Osceola County is based on a March 2017 survey of FARO Technologies customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select FARO Technologies:

  • Experienced the following problem prior to FARO:
    • Lackluster courtroom presentations

Use Case

The key features and functionalities of FARO Technologies that the surveyed organization uses:

  • Has 500-999 sworn officers (or employees) in their organization.
  • Used the following solution:
    • FARO Crime Zone (formerly CADZone CrimeZone)
  • Completed 0-19 scene diagrams and animations in the past 12 months.
  • Create diagrams / animations for the following scenes:
    • Officer involved shootings
    • Homicides
  • Created animations / diagrams in the following way prior to FARO:
    • CAD Zone prior to it being acquired by FARO

*Has presented diagrams / animations created with FARO software in court.

Results

The surveyed organization achieved the following results with FARO Technologies:

  • Found better reports and presentations to be the biggest benefit of FARO software.
  • Quality of presentations and courtroom deliverables has exponentially improved since using FARO software.

FARO Technologies Customer Research

Biggest Benefits of using FARO

What do you think the biggest benefits of using a FARO Laser Scanner are?

Get a 3D representation of the scene
92%
More accurate measurements
72%
Improved courtroom presentations
70%
Less time spent at the scene
47%
Fewer people needed at the scene
37%

FARO Technologies Customer Satisfaction Rating

FARO Enhances Documentation

A Criminal Investigation Specialist at a state & local government agency would be very likely to recommend FARO Technologies for this reason:

The FARO system greatly enhances the documentation of our crime scenes and produces a product that is more accurate and more detailed for court than any other process we have used in the past.

FARO Technologies Customer Fact

Police Department Experiences Exponential Improvements with FARO

Miami Dade Police Department’s quality of presentations and courtroom deliverables exponentially improved since using FARO Laser Scanner.



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About FARO Technologies

FARO is the world's most trusted source for 3D measurement technology. Technology from FARO permits high-precision 3D measurement, imaging and comparison of parts and complex structures within production and quality assurance processes.

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