TechValidate Research on Exago

Introduction

This case study of Maestro Technologies Inc is based on a March 2021 survey of Exago customers by TechValidate, a 3rd-party research service.

Challenges

Maestro Technologies needed a reporting tool. They evaluated and ultimately selected Exago BI because they found no alternative solution that met this requirement.

Use Case

Maestro Technologies found Exago BI’s value (feature coverage for the cost), flexibility, extensibility, and front-end usability to be significantly better than that of competing solutions.

Exago’s client support they deemed best in class.

Results

• Maestro realized the following benefits following the deployment of Exago BI:
  • Increased sales
  • Improved the value for their customers
• They saw a return on their investment in Exago BI within 12 – 18 months.
• Maestro realized the following benefits using Exago BI’s extensibility features:
  • A more customized user experience
  • The ability to introduce functionality unlikely to make it onto the Exago BI roadmap

Introduction

This case study of Bullhorn is based on a March 2021 survey of Exago customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Bullhorn to evaluate and ultimately select Exago BI include:

• Their technical staff being overwhelmed with reporting requests
• Low user satisfaction scores

Use Case

The company found the following characteristics of Exago BI to be “best in class” compared to the competition:

• Value (feature coverage for the cost)
• Flexibility and Extensibility
• Front-End Usability
• Client Support

Results

• Bullhorn realized the following benefits following the deployment of Exago BI:
  • Improved efficiency of product development and support teams
  • Increased sales
  • Increased customer satisfaction
  • Improved the value for their customers
• Bullhorn saw a return on their investment in Exago BI within 3 – 6 months.
• Of the users with access to Exago BI, 75-100% made use of it after one year.
• The company realized the following benefits using Exago BI’s extensibility features:
  • Increased customer satisfaction
  • Reduced churn
  • A more customized user experience
• Bullhorn has saved 200+ developer hours per month since deploying Exago BI.