TechValidate Research on Esquire

108 Case Studies – Page 3 of 4


Esquire Case Study

Hunt Ortmann Palffy Nieves Darling & Mah, Inc.

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager is available, professional, and provides quick response and follow through.”

Challenges

The business challenges that led Hunt Ortmann Palffy Nieves Darling & Mah to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork
  • Scheduling is complex and constantly moving
  • Variety of technical opinions from expert witnesses on both sides

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Employment Litigation
  • Construction Defect Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • In-Proceeding Support for Remote Depositions
  • Video Depositions

Results

Top challenges that our Esquire Case Manager helped us solve:

  • Lack of access to local offices and coverage in any location
  • Inconsistent service quality
  • Not having a single point of contact to coach and manage the process

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling
  • Expedited transcript delivery

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Case Study

Shutts & Bowen LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager provides reliable service with strong and prompt responsiveness to any issues.”

Challenges

The business challenges that led Shutts & Bowen to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork
  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Construction Defect Litigation

In addition to Case Management Services, these are the top Esquire services utilized for our complex case needs:

  • Esquire eDepository
  • Remote Court Reporting
  • Exhibit Management & Presentment
  • Video Depositions

Results

Top challenges that our Esquire Case Management has helped us solve:

  • Scheduling and managing depositions being difficult and time consuming
  • Lack of access to local offices and coverage in any location
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification
  • Not having a single point of contact to coach and manage the process

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases

Esquire Case Study

Nielsen Zehe & Antas, P.C.

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“As an Esquire customer, we ALWAYS feel like we matter. Our office has put Esquire through lots of last minute changes and obstacles and never once has they failed us. Esquire is EXTREMELY reliable and I do not have the same trust in any other court reporting agency. They are a household name in our office, and I hope, always will be.”

Challenges

The business challenges that led Nielsen Zehe & Antas to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation
  • Product Liability Litigation
  • Construction Defect Litigation
  • Insurance Litigation
  • Civil Rights Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Remote Court Reporting
  • In-Proceeding Support for Remote Depositions
  • Exhibit Management & Presentment
  • Interpretation Services
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Inconsistent processes for managing depositions
  • Scheduling and managing depositions being difficult and time-consuming
  • Lack of access to local offices and coverage in any location
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling
  • Expedited transcript delivery
  • Last minute changes, and reaching out to deponents directly to help with Zoom proceedings

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Case Study

McGuireWoods LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager provides great customer service.”

Challenges

The business challenges that led McGuireWoods to evaluate and ultimately select Esquire:

  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation

In addition to Case Management Services, these are the top Esquire services utilized for our complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Remote Court Reporting
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Scheduling and managing depositions being difficult and time-consuming

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Simplified scheduling

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Case Study

Watt, Tieder, Hoffar & Fitzgerald, L.L.P.

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“We have a lot of parties and a lot of depositions and Esquire’s case manager’s response to questions or issues has been excellent. This makes my job much easier.”

Challenges

The business challenges that led Watt, Tieder, Hoffar & Fitzgerald to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork
  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Construction Defect Litigation

In addition to case management services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Exhibit Management & Presentment

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Inconsistent processes for managing depositions

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling

We are extremely satisfied with the following services provided by their Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Case Study

Fox Rothschild LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“My job is to try cases—Esquire has always done its job by making the court reporting process invisible so that it doesn’t get in my way as a trial lawyer.”

Challenges

The business challenges that led Fox Rothschild LLP to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation
  • Class Actions & Torts
  • Product Liability Litigation
  • Construction Defect Litigation

In addition to Case Management Services, these are the top Esquire services utilized for our complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Video Depositions
  • Cross-Border Court Reporting

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Scheduling and managing depositions being difficult and time-consuming
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification
  • Inconsistent service quality

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Simplified scheduling

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery

Esquire Case Study

Martinez & Associates, PLLC

Introduction

This case study of Martinez & Associates, PLLC is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire offers excellent and professional customer service, professional court reporters, and their deposition transcripts are very presentable.”

Challenges

The business challenges that led Martinez & Associates to evaluate and ultimately select Esquire:

  • We had no challenges

Use Case

The key features and functionalities of Esquire that Martinez & Associates uses:

  • Video Depositions
  • Interpretation Services

Results

Martinez & Associates achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.

Esquire Case Study

Crawford & Brown Law Firm LLP

Introduction

This case study of Crawford & Brown Law Firm LLP is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“I like the consistency of Esquire’s production department. I know that I’m getting my transcripts, video, e-tran versions, and .pdf versions in one package.”

Challenges

The business challenges that led Crawford & Brown to evaluate and ultimately select Esquire:

  • No local relationship

Use Case

The key features and functionalities of Esquire that Crawford & Brown uses:

  • Esquire eDepository
  • Video Depositions

Results

Crawford & Brown achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Richard Cellar Legal, P.A.

Introduction

This case study of Richard Cellar Legal, P.A. is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire is like having our own scheduling department inside our firm that handles all aspects of scheduling the deposition, and reminds us up to the date of the deposition.”

Challenges

The business challenges that led Richard Cellar Legal, P.A. to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming

Use Case

The key features and functionalities of Esquire that Richard Cellar Legal, P.A. uses:

  • EsquireConnect Client Portal
  • Video Conferencing
  • Esquire eDepository
  • Video Depositions

Results

Richard Cellar Legal, P.A. achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • A reduction of overall deposition costs by over 25% (eg, travel costs).
    • Time savings of more than 8 hours per week.
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Will Ferguson & Associates

Introduction

This case study of Will Ferguson & Associates is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule depositions for out-of-town locations, and I don’t have to search for a court reporter. They do it for me.”

Challenges

The business challenges that led Will Ferguson & Associates to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that Will Ferguson & Associates uses:

  • Realtime Court Reporting
  • Video Depositions

Results

Will Ferguson & Associates achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Law Office Of Gary Sinkeldam

Introduction

This case study of the Law Office Of Gary Sinkeldam is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire court reporters are very reliable, they show up on-time, and are pleasant to work with. They make depositions easy.”

Challenges

The business challenges that led Law Office Of Gary Sinkeldam to evaluate and ultimately select Esquire:

  • We are mandated to use Esquire by the insurance company.

Use Case

The key features and functionalities of Esquire that Law Office Of Gary Sinkeldam uses:

  • Video Conferencing
  • Esquire Digital Exhibits
  • Esquire eDepository
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Cross-Border Court Reporting
  • Interpretation Services

Results

Law Office Of Gary Sinkeldam achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Scott, Sullivan, Streetman & Fox, P.C.

Introduction

This case study of Scott, Sullivan, Streetman & Fox, P.C. is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire is very helpful with billing the insurance companies instead of our firm.”

Challenges

The business challenges that led Scott, Sullivan, Streetman & Fox to evaluate and ultimately select Esquire:

  • Mandated by our insurance company clients

Use Case

The key features and functionalities of Esquire that Scott, Sullivan, Streetman & Fox:

  • EsquireConnect Client Portal
  • Court Reporting Services

Results

Scott, Sullivan, Streetman & Fox achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

Collins Einhorn & Farrell PC

Introduction

This case study of Collins Einhorn & Farrell is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire’s staff is friendly, professional, and provides excellent service. They have all made an impact on our firm by creating efficiency and providing us peace of mind.”

Challenges

The business challenges that led Collins Einhorn & Farrell to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Collins Einhorn & Farrell uses:

  • EsquireConnect Client Portal
  • Realtime Court Reporting

Results

Collins Einhorn & Farrell achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Lavery Law

Introduction

This case study of Lavery Law is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has been accessible and reliable for our organization. We’ve had several emergency situations, and Esquire has gone above and beyond assisting us in finding a reporter when needed, even under short timelines.”

Challenges

The business challenges that led Lavery Law to evaluate and ultimately select Esquire:

  • Initially, we were required to use Esquire by the insurance companies, however, we now use Esquire when not required.

Use Case

The key features and functionalities of Esquire that Lavery Law uses:

  • Realtime Court Reporting

Results

Lavery Law achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Swartz Campbell & Detweiler

Introduction

This case study of Swartz Campbell & Detweiler is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire is my “go to” court reporting agency."

Challenges

The business challenges that led Swartz Campbell & Detweiler to evaluate and ultimately select Esquire:

  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that Swartz Campbell & Detweiler uses:

  • EsquireConnect Client Portal
  • Esquire Digital Exhibits
  • Esquire eDepository

Results

Swartz Campbell & Detweiler achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Deasey Mahoney & Valentini LTD

Introduction

This case study of Deasey Mahoney & Valentini LTD is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“While we are required to use Esquire for most of our cases, I do prefer Esquire as I like how easy it is to schedule a court reporter and get transcripts.”

Challenges

The business challenges that led Deasey Mahoney & Valentini LTD to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Deasey Mahoney & Valentini LTD uses:

  • Video Conferencing
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

Deasey Mahoney & Valentini LTD achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

Teacher’s Retirement Systems of the City of New York

Introduction

This case study of Teacher’s Retirement Systems of the City of New York is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire provided assistance for our Board meetings/Investment meetings. Their EsquireConnect Client Portal makes scheduling and accessing transcripts easy. They’re reliable and dependable.”

Challenges

The key business challenges that led Teacher’s Retirement Systems of the City of New York to evaluate and ultimately select Esquire:

  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that Teacher’s Retirement Systems of the City of New York uses:

  • Esquire eDepository

Results

Teacher’s Retirement Systems of the City of New York achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“We rely on Esquire whenever we need a court reporter or an interpreter. Their service is amazing. They’re our go-to-agency.

Challenges

The key business challenges that led GEICO to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • Esquire Digital Exhibits
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Cross-Border Court Reporting
  • Interpretation Services

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • A reduction in overall deposition costs by more than 25% (eg, travel costs).
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Continental Assurance Company

Introduction

This case study of Continental Assurance Company is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule a deposition anywhere in the country.”

Challenges

The key business challenges that led Continental Assurance Company to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Continental Assurance Company uses:

  • Video Conferencing
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

Continental Assurance Company achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Tentindo, Kendall, Canniff & Keefe LLP

Introduction

This case study of Tentindo, Kendall, Canniff & Keefe LLP is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule a court reporter at any time, and they are always there to help us out.”

Challenges

The key business challenges that led Tentindo, Kendall, Canniff & Keefe to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Tentindo, Kendall, Canniff & Keefe uses:

  • Court Reporting Services

Results

Tentindo, Kendall, Canniff & Keefe achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Liberty Mutual Insurance

Introduction

This case study of Liberty Mutual Insurance is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Working with Esquire reduces information security risk as their staff’s security protocols and their state-of-the-art information security infrastructure align with, and in many areas exceeds, the model cybersecurity practices produced by the Association of Corporate Counsel (ACC), ensuring our confidential information remains secure.”

Challenges

The key business challenges that led Liberty Mutual Insurance to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • A lack of access to local offices and coverage
  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that Liberty Mutual Insurance uses:

  • Realtime Court Reporting

Results

Liberty Mutual Insurance achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s service and solutions:
    • Time savings of 1 – 2 hours per week.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Ericksen Arbuthnot Law Firm

Introduction

This case study of Ericksen Arbuthnot is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“We are an insurance defense firm. We use who the insurance company tells us to use. Most companies like Esquire’s ease of billing, lower costs and the reliability of their transcripts.”

Challenges

The key business challenges that led Ericksen Arbuthnot to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Ericksen Arbuthnot uses:

  • Video Conferencing
  • Realtime Court Reporting
  • Video Depositions

Results

Ericksen Arbuthnot achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality certified transcripts and exhibits package.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Bradford & Barthel, LLP Law Offices

Introduction

This case study of Bradford & Barthel LLP is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“I can always count on Esquire to fill my deposition needs via providing court reporting services or interpreting services.”

Challenges

The key business challenges that led the profiled company to evaluate and ultimately select Esquire:

  • Inconsistent service quality

Use Case

The key features and functionalities of Esquire that Bradford & Barthel uses:

  • Realtime Court Reporting
  • Interpretation Services

Results

Bradford & Barthel achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff and provide turnkey services.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

Ridge & Downes Law Firm

Introduction

This case study of Ridge & Downes is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“The transcripts for court proceedings are vital during trial, and into appeals. I know that Esquire has the transcript waiting for me if I need to purchase it for an attorney in the appellate process.”

Challenges

The key business challenges that led Ridge & Downes to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming

Use Case

The key features and functionalities of Esquire that Ridge & Downes uses:

  • Case Management Services

Results

Ridge & Downes achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions.
    • A reduction in overall deposition costs by up to 15% (eg, travel costs)
    • Time savings of 4 – 6 hours per week.
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

McAngus Goudelock & Courie (MGC) Insurance Defense

Introduction

This case study of McAngus Goudelock & Courie (MGC) Insurance Defense is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire is dependable and makes it easy to schedule depositions. They deliver quality transcripts.”

Challenges

The key business challenges that led MGC to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that MGC uses:

  • Realtime Court Reporting
  • Standard transcription

Results

MGC achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business concerns using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has made scheduling and keeping track of depositions easy. The relationship we have built with Esquire employees makes the process smooth.”

Challenges

The key business challenges that led GEICO to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • A lack of transparent and consistent pricing
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • EsquireConnect Client Portal
  • Video Conferencing
  • Esquire Digital Exhibits
  • Esquire eDepository
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Reduced costs through the use of technology.
    • Time savings of 4 – 6 hours per week.
    • A competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Orland Law Group

Introduction

This case study of Orland Law Group is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Everything went smooth with our remote depositions.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business
  • They want to keep working (billable hours)

Primary concerns regarding online proceedings:

  • Security of deposition
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Orland Law Group uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Remote Videography Services
  • Realtime Court Reporting
  • Esquire Digital Exhibits

Results

Orland Law Group achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Fee, Smith, Sharp & Vitullo, LLP Law Firm

Introduction

This case study of Fee, Smith, Sharp & Vitullo, LLP is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“We had a very positive experience using Esquire for remote online proceedings.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • Urgency of matter
  • A growing caseload
  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • A lack of consistent processes in place for managing an online deposition
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Fee, Smith, Sharp & Vitullo, LLP uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Esquire Digital Exhibits

Results

Fee, Smith, Sharp & Vitullo, LLP achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

American Automobile Association (AAA)

Introduction

This case study of the American Automobile Association (AAA) is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“I had only one remote deposition, and it worked out fine.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business
  • Urgency of matter

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that the American Automobile Association (AAA) uses:

  • Remote Court Reporter

Results

The American Automobile Association (AAA) achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

The Layng Law Firm, PC

Introduction

This case study of The Layng Law Firm is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“We have experienced good remote depositions with Esquire.”

Challenges

Driving factors for moving cases forward:

  • Anticipated future workload

Primary concerns regarding online proceedings:

  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that The Layng Law Firm uses:

  • Remote Court Reporter

Results

The Layng Law Firm achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Equire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.



More Research on Esquire