TechValidate Research on Esquire

57 Case Studies – Page 2 of 2


Esquire Case Study

Ericksen Arbuthnot Law Firm

Introduction

This case study of Ericksen Arbuthnot is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“We are an insurance defense firm. We use who the insurance company tells us to use. Most companies like Esquire’s ease of billing, lower costs and the reliability of their transcripts.”

Challenges

The key business challenges that led Ericksen Arbuthnot to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Ericksen Arbuthnot uses:

  • Video Conferencing
  • Realtime Court Reporting
  • Video Depositions

Results

Ericksen Arbuthnot achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality certified transcripts and exhibits package.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Bradford & Barthel, LLP Law Offices

Introduction

This case study of Bradford & Barthel LLP is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“I can always count on Esquire to fill my deposition needs via providing court reporting services or interpreting services.”

Challenges

The key business challenges that led the profiled company to evaluate and ultimately select Esquire:

  • Inconsistent service quality

Use Case

The key features and functionalities of Esquire that Bradford & Barthel uses:

  • Realtime Court Reporting
  • Interpretation Services

Results

Bradford & Barthel achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff and provide turnkey services.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

Ridge & Downes Law Firm

Introduction

This case study of Ridge & Downes is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“The transcripts for court proceedings are vital during trial, and into appeals. I know that Esquire has the transcript waiting for me if I need to purchase it for an attorney in the appellate process.”

Challenges

The key business challenges that led Ridge & Downes to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming

Use Case

The key features and functionalities of Esquire that Ridge & Downes uses:

  • Case Management Services

Results

Ridge & Downes achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s services and solutions.
    • A reduction in overall deposition costs by up to 15% (eg, travel costs)
    • Time savings of 4 – 6 hours per week.
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

McAngus Goudelock & Courie (MGC) Insurance Defense

Introduction

This case study of McAngus Goudelock & Courie (MGC) Insurance Defense is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire is dependable and makes it easy to schedule depositions. They deliver quality transcripts.”

Challenges

The key business challenges that led MGC to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that MGC uses:

  • Realtime Court Reporting
  • Standard transcription

Results

MGC achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business concerns using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has made scheduling and keeping track of depositions easy. The relationship we have built with Esquire employees makes the process smooth.”

Challenges

The key business challenges that led GEICO to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • A lack of transparent and consistent pricing
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • EsquireConnect Client Portal
  • Video Conferencing
  • Esquire Digital Exhibits
  • Esquire eDepository
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Reduced costs through the use of technology.
    • Time savings of 4 – 6 hours per week.
    • A competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Orland Law Group

Introduction

This case study of Orland Law Group is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Everything went smooth with our remote depositions.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business
  • They want to keep working (billable hours)

Primary concerns regarding online proceedings:

  • Security of deposition
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Orland Law Group uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Remote Videography Services
  • Realtime Court Reporting
  • Esquire Digital Exhibits

Results

Orland Law Group achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Fee, Smith, Sharp & Vitullo, LLP Law Firm

Introduction

This case study of Fee, Smith, Sharp & Vitullo, LLP is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“We had a very positive experience using Esquire for remote online proceedings.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • Urgency of matter
  • A growing caseload
  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • A lack of consistent processes in place for managing an online deposition
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Fee, Smith, Sharp & Vitullo, LLP uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Esquire Digital Exhibits

Results

Fee, Smith, Sharp & Vitullo, LLP achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

American Automobile Association (AAA)

Introduction

This case study of the American Automobile Association (AAA) is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“I had only one remote deposition, and it worked out fine.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business
  • Urgency of matter

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that the American Automobile Association (AAA) uses:

  • Remote Court Reporter

Results

The American Automobile Association (AAA) achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

The Layng Law Firm, PC

Introduction

This case study of The Layng Law Firm is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“We have experienced good remote depositions with Esquire.”

Challenges

Driving factors for moving cases forward:

  • Anticipated future workload

Primary concerns regarding online proceedings:

  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that The Layng Law Firm uses:

  • Remote Court Reporter

Results

The Layng Law Firm achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Equire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Teachers Retirement Systems Of The City Of New York

Introduction

This case study of the Teachers Retirement Systems Of The City Of New York is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Esquire has been very helpful and accommodating. It’s been easy to schedule remote depositions, and the staff is very helpful.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business

Primary concerns regarding online proceedings:

  • The stenographer is not able to join or hear the proceeding

Use Case

The key features and functionalities of Esquire that the Teachers Retirement Systems Of The City Of New York uses:

  • Videoconferencing

Results

The Teachers Retirement Systems Of The City Of New York achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Clark Partington Law Firm

Introduction

This case study of Clark Partington is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Our remote depositions have been very good. Thank you Esquire.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • Urgency of matter
  • A growing caseload
  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Security of deposition
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Clark Partington uses:

  • Remote Court Reporter
  • Online Repository

Results

Clark Partington achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Beranek Law Office

Introduction

This case study of Beranek Law Office is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“All remote depositions have gone smoothly.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • They want to keep working (billable hours)

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Effectively advising and supporting their witness if they are not in the same room
  • Videoconferencing delays

Use Case

The key features and functionalities of Esquire that Beranek Law Office uses:

  • Remote Court Reporter
  • Videoconferencing

Results

Beranek Law Office achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Dane Shulman Associates, LLC Law Firm

Introduction

This case study of Dane Shulman Associates, LLC is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by Techvalidate, a 3rd-party research service.

“With Esquire, our remote deposition experience has been very good.”

Challenges

Driving factors for moving cases forward:

  • Essential judicial business

Primary concerns regarding online proceedings:

  • Managing exhibits before, during, and after the proceeding

Use Case

The key features and functionalities of Esquire that Dane Shulman Associates, LLC uses:

  • Videoconferencing

Results

Dane Shulman Associates, LLC achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Cuzdey, Ehrmann, Stine & Sansalone, LLC Law Firm

Introduction

This case study of Cuzdey, Ehrmann, Stine & Sansalone, LLC is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Esquire has been great. We’ve had no issues with remote depositions.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • They want to keep working (billable hours)

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Scheduling a remote/online proceeding
  • Managing exhibits before, during, and after the proceeding

Use Case

The key features and functionalities of Esquire that Cuzdey, Ehrmann, Stine & Sansalone, LLC uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services

Results

Cuzdey, Ehrmann, Stine & Sansalone, LLC achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security and infrastructure protocols.

Esquire Case Study

Luks Santaniello Petrillo & Cohen Law Firm

Introduction

The case study of Luks Santaniello Petrillo & Cohen is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“The remote deposition went smoothly.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • Urgency of matter
  • A growing caseload
  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • Security of deposition
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Luks Santaniello Petrillo & Cohen uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Remote Videography Services
  • Realtime Court Reporting
  • Esquire Digital Exhibits

Results

Luks Santaniello Petrillo & Cohen achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions.
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Bremer Whyte Brown & O’Meara, LLP

Introduction

This case study of Bremer Whyte Brown & O’Meara, LLP is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Esquire was great with helping me feel confident and prepared to conduct the virtual deposition. "

Challenges

Driving factors for moving cases forward:

  • Essential judicial business
  • A growing caseload
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • Security of deposition
  • Managing exhibits before, during, and after the proceeding

Use Case

The key features and functionalities of Esquire that Bremer Whyte Brown & O’Meara, LLP uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Esquire Digital Exhibits

Results

Bremer Whyte Brown & O’Meara, LLP achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Kershaw White LLC

Introduction

This case study of Kershaw White LLC is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“This is a new process for everyone. I feel that Esquire took the time to focus on training to make the process very user friendly. I’m a senior lawyer, and frankly, I have not embraced technology in my business. Because of the investment Esquire put into the process, I have embraced the remote deposition process.”

Challenges

Driving factors for moving cases forward:

  • Client pressure
  • Urgency of matter
  • A growing caseload
  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness
  • Scheduling remote/online proceedings
  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Kershaw White LLC uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Esquire Digital Exhibits

Results

Kershaw White LLC achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.

Esquire Case Study

Harman, Claytor, Corrigan, Wellman Law Firm

Introduction

This case study of Harman, Claytor, Corrigan, Wellman is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“I get timely responses, good products, and efficient turnaround with Esquire.”

Challenges

Driving factors for moving cases forward:

  • They want to keep working (billable hours)
  • Anticipated future workload

Primary concerns regarding online proceedings:

  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting their witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Harman, Claytor, Corrigan, Wellman uses:

  • Remote Court Reporter

Results

Harman, Claytor, Corrigan, Wellman achieved the following results with Esquire:

  • We found that working with Esquire:
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following businesss outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Klauber Goldman Law Firm

Introduction

This case study of Klauber Goldman is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“The remote deposition was efficient, and it went smoothly. "

Challenges

Driving factors for moving cases forward:

  • Urgency of matter
  • A growing caseload
  • I want to keep working (billable hours)

Primary concerns regarding online proceedings:

  • Managing exhibits before, during, and after the proceeding
  • Effectively advising and supporting the witness if they are not in the same room

Use Case

The key features and functionalities of Esquire that Klauber Goldman uses:

  • Remote Court Reporter

Results

Klauber Goldman achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Everything went smoothly. After doing 10+ remote depositions over the last two months, I wish to never go back to in-person depositions.”

Challenges

Driving factors for moving cases forward:

  • A growing caseload
  • No option for slowing work

Primary concerns regarding online proceedings:

  • No concerns as I’ve had very pleasant experiences in WebEx depositions with Esquire over the past two months

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • Remote Court Reporter
  • Videoconferencing
  • Esquire eDepository
  • Esquire Digital Exhibits

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Bradford & Barthel, LLP Law Firm

Introduction

This case study of Bradford & Barthel, LLP is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“I was very happy with the remote deposition process, and I liked that Esquire also scheduled a testing time to make sure the technology worked prior to the deposition. "

Challenges

Driving factors for moving cases forward:

  • It’s my job. If you need another “driving” factor, you’re in the wrong line of work

Primary concerns regarding online proceedings:

  • A lack of access to remote/virtual technology, especially for the witness

Use Case

The key features and functionalities of Esquire that Bradford & Barthel, LLP uses:

  • Remote Court Reporter

Results

Bradford & Barthel, LLP achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a May 2020 survey of Esquire customers who have used our remote court reporting and deposition services for their online proceedings since March 2020. The survey was conducted by TechValidate, a 3rd-party research service.

“Esquire has been very professional, and they deliver us good deposition transcripts in a timely manner.”

Challenges

Driving factors for moving cases forward:

  • Urgency of matter
  • A growing caseload

Primary concerns regarding online proceedings:

  • Security of deposition

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • Remote Court Reporter
  • Videoconferencing
  • Remote Interpretation Services
  • Realtime Court Reporting
  • Esquire eDepository

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • We received the most experienced remote court reporter service in the industry.
    • We had a better remote deposition experience due to Esquire’s pre-deposition testing and training for online proceedings.
    • We received superior reporting due to Esquire’s remote court reporter certification program.
    • We had a better remote deposition experience due to Esquire’s technical support from start to finish of the online proceeding.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Increased confidence due to Esquire’s information security infrastructure and security protocols.

Esquire Case Study

Carter Law Offices

Introduction

This case study of Carter Law Offices is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes scheduling a remote deposition a breeze.”

Challenges

The business challenges that led Carter Law Offices to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage

Use Case

The key features and functionalities of Esquire that the Carter Law Offices uses:

  • Video Depositions

Results

The Carter Law Offices achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connected with our staff, and provided turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Shunnarah Injury Lawyers

Introduction

This case study of Shunnarah Injury Lawyers is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has made it easier for me, as well as other legal staff to schedule depositions. My boss knows that we are guaranteed a quality product using Esquire.”

Challenges

The business challenges that led the Shunnarah Injury Lawyers to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Shunnarah Injury Lawyers uses:

  • Esquire eDepository
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

Shunnarah Injury Lawyers achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off our “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • A reduction in overall deposition costs by up to 5% (eg, travel costs).
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Time savings of 1-2 hours per week.
    • Competitive advantage with high quality and consistent depositions.
    • Reduced costs through the use of technology.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

Ortale Kelley Herbert & Crawford

Introduction

This case study of Ortale Kelley Herbert & Crawford is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“When a deposition is one of the many tasks you need to do in a single day, I was always overwhelmed when trying to find an available court reporter that I trusted. Esquire takes that burden away.”

Challenges

The key business challenge faced that led Ortale Kelley Herbert & Crawford to evaluate and ultimately select Esquire:

  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that Ortale Kelley Herbert & Crawford uses:

  • EsquireConnect Client Portal
  • Esquire Digital Exhibits
  • Esquire eDepository
  • Realtime Court Reporting
  • Video Depositions

Results

Ortale Kelley Herbert & Crawford achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to-do” list, allowing us to focus on the case.
    • Delivered high-quality certified transcripts and exhibits package.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Reduced costs through the use of technology.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.

Esquire Case Study

McKinney Taylor P.C.

Introduction

This case study of McKinney Taylor P.C. is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has been very reliable for our firm. I recommend them to all law firms.”

Challenges

The business challenges that led McKinney Taylor to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Mc Kinney Taylor uses:

  • EsquireConnect Client Portal
  • Video Conferencing
  • Esquire Digital Exhibits
  • Realtime Court Reporting
  • Interpretation Services

Results

McKinney Taylor achieved the following results with Esquire:

We found that in working with Esquire:

  • Delivered high-quality, consistent, and reliable deposition services.
  • Delivered high quality certified transcripts and exhibits package.
  • Reduced risk knowing that our clients’ information is secure.
  • We were offered top-notch facilities, tools, and support services in their expansive offices.
  • We received global services from local teams who connect with our staff, and provide turnkey services.

We realized the following business outcomes using Esquire’s services and solutions:

  • A competitive advantage with high quality and consistent depositions.
  • A reduction in overall deposition costs by up to 16 to 25% (eg, travel costs).
  • Time savings of 4 – 6 hours per week.
  • Easier scheduling, access to repository reporting, calendar management, and invoice management.
  • Increased confidence that the deposition process will be handled efficiently.

Esquire Case Study

The School District Of Palm Beach County

Introduction

This case study of The School District of Palm Beach County is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Working with Esquire reduces information security risk as their staff’s security protocols and their state-of-the-art information security infrastructure align with, and in many areas exceeds, the model cybersecurity practices produced by the Association of Corporate Counsel (ACC), ensuring our confidential information remains secure.”

Challenges

The business challenges that led the School District of Palm Beach County to evaluate and ultimately select Esquire:

  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that the School District of Palm Beach County uses:

  • Video Conferencing
  • Realtime Court Reporting

Results

The School District of Palm Beach County achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my "to-do list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, providing turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.
    • Easier scheduling, access to repository reporting, calendar management and invoice management.



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