TechValidate Research on Esquire


Esquire Case Study

SNR Denton

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager is very responsive, and everything we need is online in one place making it easy to access.”

Challenges

The business challenges that led SNR Denton to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • A lack of consistent processes in place for managing depositions
  • Scheduling and managing depositions being difficult and time consuming
  • Not having a single point of contact to coach and manage the process

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Simplified scheduling
  • Expedited transcript delivery

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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