TechValidate Research on Esquire

Esquire Case Study

Universal Property & Casualty Insurance Company


This case study is based on a June 2022 survey by Techvalidate, a 3rd-party research service, of Esquire customers who use EsquireConnect to manage the deposition process.

“With EsquireConnect, the cancellation process is a breeze and online services are user friendly. If I need to make a call, I’m never on hold and my question is answered immediately.”


The key business challenge that led Universal Property & Casualty Insurance to evaluate and ultimately use EsquireConnect:

  • Clarifying specific services

Use Case

The key features and functions of EsquireConnect that Universal Property & Casualty Insurance uses:

  • Scheduling
  • Rescheduling/cancellation
  • Exhibit upload
  • Retrieve transcripts/videos


Universal Property & Casualty Insurance achieved the following results using EsquireConnect:

  • Reduced time scheduling each deposition by 11-15 minutes
  • Faster, more accurate scheduling
  • Quick rescheduling/cancellation
  • Fast retrieval of transcripts and/or videos

Universal Property & Casualty Insurance strongly agrees with the following EsquireConnect benefits:

  • Fewer scheduling errors
  • Reminds me which services I need when scheduling depositions
  • Scheduling remote depositions is simple
  • Using EsquireConnect’s repository means I don’t need to receive paper or DVDs anymore
  • EsquireConnect’s team scheduling feature helps my team manage depositions with greater ease

About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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