TechValidate Research on Esquire


Esquire Case Study

Nielsen Zehe & Antas, P.C.

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“As an Esquire customer, we ALWAYS feel like we matter. Our office has put Esquire through lots of last minute changes and obstacles and never once has they failed us. Esquire is EXTREMELY reliable and I do not have the same trust in any other court reporting agency. They are a household name in our office, and I hope, always will be.”

Challenges

The business challenges that led Nielsen Zehe & Antas to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation
  • Product Liability Litigation
  • Construction Defect Litigation
  • Insurance Litigation
  • Civil Rights Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Remote Court Reporting
  • In-Proceeding Support for Remote Depositions
  • Exhibit Management & Presentment
  • Interpretation Services
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Inconsistent processes for managing depositions
  • Scheduling and managing depositions being difficult and time-consuming
  • Lack of access to local offices and coverage in any location
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling
  • Expedited transcript delivery
  • Last minute changes, and reaching out to deponents directly to help with Zoom proceedings

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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