TechValidate Research on Esquire


Esquire Case Study

People’s Trust Insurance Corporation

Introduction

This case study is based on an August 2021 survey of Esquire enterprise customers who used Esquire Deposition Solutions as their national deposition provider by TechValidate, a 3rd-party research service.

“Working with Esquire is always steady and consistent.”

Challenges

The business challenges that led People’s Trust Insurance Corporation to evaluate and ultimately select Esquire as their national deposition provider:

  • Transparency was virtually impossible with ad hoc vendor relationships and multiple firms
  • Needed quality court reporters

Use Case

The top Esquire solutions utilized by People’s Trust Insurance Corporation to keep them apprised of staff and panel counsel activities:

  • Regularly scheduled reports
  • Data and metrics
  • Wide-ranging activity summaries

Results

The People’s Trust Insurance Corporation achieved the following results with Esquire:

The following benefits were achieved with Esquire’s national deposition program:

  • Single point of contact for scheduling

The following business outcome was achieved with Esquire’s national deposition program:

  • A reduction in overall deposition costs by more than 25%

People’s Trust Insurance Corporation strongly agrees that Esquire’s national deposition program delivers the following:

  • Management of the deposition process
  • Tools and reporting so they have control over deposition spending
  • An implementation model that is easy to implement and ensures that counsel utilize the program
  • Technology and procedures that keep them apprised of counsel’s activities
  • Quarterly stewardship meetings provide transparency into firm/attorney utilization of the program
  • An entire division and related infrastructure exclusively for corporate clients
  • Single point of contact for onboarding, scheduling, and general questions
  • An account manager that understands their business and is responsive to their needs
  • Supports field staff at sites nationwide
  • Transparency with reportable quality assurance and stewardship measures in place




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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