TechValidate Research on Esquire

Introduction

This case study of GEICO is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

Challenges

The key business challenges that led GEICO to evaluate and ultimately select Esquire:

• A lack of consistent processes in place for managing depositions

Use Case

The key features and functionalities of Esquire that GEICO uses:

• Esquire Digital Exhibits
• Remote Court Reporting
• Realtime Court Reporting
• Video Depositions
• Cross-Border Court Reporting
• Interpretation Services

Results

GEICO achieved the following results with Esquire:

• We found that working with Esquire:
  • Delivered high-quality, consistent and reliable deposition services.
  • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
  • We are offered top-notch facilities, tools, and support services in their expansive offices.
  • We received global services from local teams who connect with our staff, and provide turnkey services.
  • Delivered high-quality certified transcripts and exhibits package.
• We realized the following business outcomes using Esquire’s services and solutions:
  • A reduction in overall deposition costs by more than 25% (eg, travel costs).
  • Competitive advantage with high quality and consistent depositions.
  • Reduced costs through the use of technology.
  • Easier scheduling, access to repository reporting, calendar management, and invoice management.
  • Increased confidence that the deposition process will be handled efficiently.