TechValidate Research on Esquire


Esquire Case Study

Liberty Mutual Insurance

Introduction

This case study of Liberty Mutual Insurance is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Working with Esquire reduces information security risk as their staff’s security protocols and their state-of-the-art information security infrastructure align with, and in many areas exceeds, the model cybersecurity practices produced by the Association of Corporate Counsel (ACC), ensuring our confidential information remains secure.”

Challenges

The key business challenges that led Liberty Mutual Insurance to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • A lack of access to local offices and coverage
  • A lack of transparent and consistent pricing

Use Case

The key features and functionalities of Esquire that Liberty Mutual Insurance uses:

  • Realtime Court Reporting

Results

Liberty Mutual Insurance achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
  • We realized the following business outcomes using Esquire’s service and solutions:
    • Time savings of 1 – 2 hours per week.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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