TechValidate Research on Esquire


Esquire Case Study

GEICO

Introduction

This case study is based on a June 2022 survey by Techvalidate,a 3rd-party research service, of Esquire customers who use EsquireConnect to manage the deposition process.

“Love everything about EsquireConnect. It was such a burden having to depend on another human (i.e., assistant) to spend quite a bit of time to schedule depositions and EUOs. Now, I can do it myself in a very easy and quick fashion. Very simple and fast to set up, even faster to reschedule!”

Challenges

The business challenge that led GEICO to evaluate and ultimately use EsquireConnect:

  • Misplaced resources

Use Case

The key features and functions of EsquireConnect that GEICO uses:

  • Scheduling
  • Rescheduling/cancellation
  • Calendar management
  • Download invoices
  • Exhibit upload
  • Retrieve transcripts/videos

Results

GEICO achieved the following results using EsquireConnect:

  • Reduced time scheduling each deposition by 25+ minutes
  • Faster, more accurate scheduling
  • Quick rescheduling/cancellation
  • Fast retrieval of transcripts and/or videos

GEICO strongly agrees with the following EsquireConnect benefits:

  • Results in fewer scheduling errors
  • Reminds me which services I need when scheduling depositions
  • Scheduling remote depositions is simple
  • Using EsquireConnect’s repository means I don’t need to receive paper or DVDs anymore
  • EsquireConnect’s team scheduling feature helps my team manage depositions with greater ease




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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