TechValidate Research on Esquire


Esquire Case Study

Will Ferguson & Associates

Introduction

This case study of Will Ferguson & Associates is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule depositions for out-of-town locations, and I don’t have to search for a court reporter. They do it for me.”

Challenges

The business challenges that led Will Ferguson & Associates to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that Will Ferguson & Associates uses:

  • Realtime Court Reporting
  • Video Depositions

Results

Will Ferguson & Associates achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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