TechValidate Research on Esquire


Esquire Case Study

Shutts & Bowen LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager provides reliable service with strong and prompt responsiveness to any issues.”

Challenges

The business challenges that led Shutts & Bowen to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork
  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Construction Defect Litigation

In addition to Case Management Services, these are the top Esquire services utilized for our complex case needs:

  • Esquire eDepository
  • Remote Court Reporting
  • Exhibit Management & Presentment
  • Video Depositions

Results

Top challenges that our Esquire Case Management has helped us solve:

  • Scheduling and managing depositions being difficult and time consuming
  • Lack of access to local offices and coverage in any location
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification
  • Not having a single point of contact to coach and manage the process

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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