TechValidate Research on Esquire


Esquire Case Study

Nielsen, Carter & Treas, LLC

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager delivers transcripts on time.”

Challenges

The business challenges that led Nielsen, Carter & Treas to evaluate and ultimately select Esquire:

  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized :

  • Insurance Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • Remote Court Reporting
  • Interpretation Services
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • A need for court reporters with complex case experience, real-time reporting, and advanced certification

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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