TechValidate Research on Esquire


Esquire Case Study

Continental Assurance Company

Introduction

This case study of Continental Assurance Company is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule a deposition anywhere in the country.”

Challenges

The key business challenges that led Continental Assurance Company to evaluate and ultimately select Esquire:

  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Continental Assurance Company uses:

  • Video Conferencing
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

Continental Assurance Company achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.




About This Data

This data was sourced directly from verified users of Esquire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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