TechValidate Research on Esquire

These pages present data that TechValidate has sourced via direct research with verified customers and users of Esquire. TechValidate stands behind the authenticity of all published data. Learn more »



589 Customers Surveyed

4,803 Data Points Collected

76 Published TechFacts

11 Published Charts

57 Published Case Studies



Selected Research Highlights


Esquire Customer Research

Driving factors for moving cases forward since March 2020

What are some of the driving factors for moving your law firm’s cases forward since March 2020?

Client pressure
29%
Essential judicial business
34%
Urgency of matter
44%
Caseload keeps growing
38%
I want to keep working (billable hours)
57%
Anticipated future workload
36%

Esquire Case Study

Tentindo, Kendall, Canniff & Keefe LLP

Introduction

This case study of Tentindo, Kendall, Canniff & Keefe LLP is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule a court reporter at any time, and they are always there to help us out.”

Challenges

The key business challenges that led Tentindo, Kendall, Canniff & Keefe to evaluate and ultimately select Esquire:

  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)

Use Case

The key features and functionalities of Esquire that Tentindo, Kendall, Canniff & Keefe uses:

  • Court Reporting Services

Results

Tentindo, Kendall, Canniff & Keefe achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Customer Testimonial

Esquire is accessible and reliable. We have had several emergency situations where Esquire has gone above and beyond assisting us in finding a reporter when needed, even under short timelines.

Aimee Paukovits, Legal Staff, Lavery Law

Esquire Case Study

Nielsen Zehe & Antas, P.C.

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“As an Esquire customer, we ALWAYS feel like we matter. Our office has put Esquire through lots of last minute changes and obstacles and never once has they failed us. Esquire is EXTREMELY reliable and I do not have the same trust in any other court reporting agency. They are a household name in our office, and I hope, always will be.”

Challenges

The business challenges that led Nielsen Zehe & Antas to evaluate and ultimately select Esquire:

  • Cases typically involve a large number of parties
  • There are vast amounts of information and paperwork

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation
  • Product Liability Litigation
  • Construction Defect Litigation
  • Insurance Litigation
  • Civil Rights Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Remote Court Reporting
  • In-Proceeding Support for Remote Depositions
  • Exhibit Management & Presentment
  • Interpretation Services
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Inconsistent processes for managing depositions
  • Scheduling and managing depositions being difficult and time-consuming
  • Lack of access to local offices and coverage in any location
  • A need for court reporters with complex case experience, real-time reporting, and advanced certification

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Reduction of logistical issues and mistakes
  • Reduced time/effort dedicated by firm staff
  • Case knowledge
  • Simplified scheduling
  • Expedited transcript delivery
  • Last minute changes, and reaching out to deponents directly to help with Zoom proceedings

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Customer Testimonial

Esquire delivers excellent customer service! Their court reporters are very professional and their deposition transcripts are very presentable.

Claudia Acuna, Legal Staff, Martinez and Associates, PLLC

Esquire Customer Research

Top Benefits Experienced with a Dedicated Esquire Case Manager

High level of responsiveness
87%
More streamlined, reliable communication
69%
Simplifies scheduling
67%
Reduced time/effort dedicated by firm staff
51%
Reduction of logistical issues and mistakes
49%
Expedited transcript delivery
40%
Case knowledge
29%


More to Explore



About Esquire

Esquire, a national provider of court reporting services and technology, helps law firms, insurance companies and corporate legal departments get depositions right every time. No matter where your deposition occurs, you want a worry-free, personal experience that yields quick, accurate transcripts, more value for your money, and the chance to do your best work. With a fresh eye on the future and technology to make your life easier, we do depositions differently.

Esquire Website   Esquire Deposition Solutions Website