TechValidate Research on Esquire

These pages present data that TechValidate has sourced via direct research with verified customers and users of Esquire. TechValidate stands behind the authenticity of all published data. Learn more »



589 Customers Surveyed

4,803 Data Points Collected

34 Published TechFacts

6 Published Charts

48 Published Case Studies



Selected Research Highlights


Esquire Customer Statistic

87% of surveyed organizations have experienced a high level of responsiveness with their dedicated Esquire Case Manager.

87%

Esquire Customer Research

Primary concerns regarding online proceedings

What were some of your primary concerns regarding online proceedings?

Lack of access to remote/virtual technology, especially for the witness
57%
How to manage exhibits before, during, and after the proceeding
54%
How to effectively advise and support my witness if we're not in the same room
46%
Lack of consistent processes in place for managing an online deposition
27%
Security of deposition
27%
How to schedule a remote/online proceeding
15%
Lack of court reporter experience in remote court reporting
11%
Unsure if a remote deposition is lawful in my state
1%

Esquire Customer Research

Driving factors for moving law firm cases forward since March 2020

What are some of the driving factors for moving your law firm’s cases forward since March 2020?

I want to keep working (billable hours)
57%
Urgency of matter
44%
Caseload keeps growing
38%
Anticipated future workload
36%
Essential judicial business
34%
Client pressure
29%

Esquire Case Study

GEICO

Introduction

This case study of GEICO is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire has made scheduling and keeping track of depositions easy. The relationship we have built with Esquire employees makes the process smooth.”

Challenges

The key business challenges that led GEICO to evaluate and ultimately select Esquire:

  • A lack of consistent processes in place for managing depositions
  • Scheduling and managing depositions was difficult and time-consuming
  • A lack of access to local offices and coverage
  • A lack of transparent and consistent pricing
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that GEICO uses:

  • EsquireConnect Client Portal
  • Video Conferencing
  • Esquire Digital Exhibits
  • Esquire eDepository
  • Remote Court Reporting
  • Realtime Court Reporting
  • Video Depositions
  • Interpretation Services

Results

GEICO achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent and reliable deposition services.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We were offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global service from local teams who connect with our staff, and provide turnkey services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Reduced risk knowing that their clients’ information is secure.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Reduced costs through the use of technology.
    • Time savings of 4 – 6 hours per week.
    • A competitive advantage with high quality and consistent depositions.
    • Easier scheduling, access to repository reporting, calendar management, and invoice management.
    • Increased confidence that the deposition process will be handled efficiently.

Esquire Customer Testimonial

Jan Kent, Legal Staff at
Wingert, Grebing, Brubaker & Juskie, LLP would likely recommend Esquire for this reason:

I believe Esquire has saved our firm much time and money by providing excellent service.

Jan Kent, Legal Staff, Wingert, Grebing, Brubaker & Juskie, LLP

Esquire Case Study

Will Ferguson & Associates

Introduction

This case study of Will Ferguson & Associates is based on a March 2020 survey of Esquire customers by TechValidate, a 3rd-party research service.

“Esquire makes it easy to schedule depositions for out-of-town locations, and I don’t have to search for a court reporter. They do it for me.”

Challenges

The business challenges that led Will Ferguson & Associates to evaluate and ultimately select Esquire:

  • A lack of access to local offices and coverage
  • Needed court reporters that have a high-level of expertise (i.e. realtime, special technical training)
  • Inconsistent service quality
  • No local relationship

Use Case

The key features and functionalities of Esquire that Will Ferguson & Associates uses:

  • Realtime Court Reporting
  • Video Depositions

Results

Will Ferguson & Associates achieved the following results with Esquire:

  • We found that working with Esquire:
    • Delivered high-quality, consistent, and reliable deposition services.
    • Delivered high-quality certified transcripts and exhibits package.
    • Takes the hassles of depositions off my “to do” list, allowing us to focus on the case.
    • We are offered top-notch facilities, tools, and support services in their expansive offices.
    • We received global services from local teams who connect with our staff, and provide turnkey services.
  • We realized the following business outcomes using Esquire’s services and solutions:
    • Competitive advantage with high quality and consistent depositions.
    • Increased confidence that the deposition process will be handled efficiently.


More to Explore



About Esquire

Esquire, a national provider of court reporting services and technology, helps law firms, insurance companies and corporate legal departments get depositions right every time. No matter where your deposition occurs, you want a worry-free, personal experience that yields quick, accurate transcripts, more value for your money, and the chance to do your best work. With a fresh eye on the future and technology to make your life easier, we do depositions differently.

Esquire Website   Esquire Deposition Solutions Website