TechValidate Research on Esquire

These pages present data that TechValidate has sourced via direct research with verified customers and users of Esquire. TechValidate stands behind the authenticity of all published data. Learn more »



1,151 Customers Surveyed

9,550 Data Points Collected

139 Published TechFacts

20 Published Charts

108 Published Case Studies



Selected Research Highlights


Esquire Case Study

People’s Trust Insurance Corporation

Introduction

This case study is based on an August 2021 survey of Esquire enterprise customers who used Esquire Deposition Solutions as their national deposition provider by TechValidate, a 3rd-party research service.

“Working with Esquire is always steady and consistent.”

Challenges

The business challenges that led People’s Trust Insurance Corporation to evaluate and ultimately select Esquire as their national deposition provider:

  • Transparency was virtually impossible with ad hoc vendor relationships and multiple firms
  • Needed quality court reporters

Use Case

The top Esquire solutions utilized by People’s Trust Insurance Corporation to keep them apprised of staff and panel counsel activities:

  • Regularly scheduled reports
  • Data and metrics
  • Wide-ranging activity summaries

Results

The People’s Trust Insurance Corporation achieved the following results with Esquire:

The following benefits were achieved with Esquire’s national deposition program:

  • Single point of contact for scheduling

The following business outcome was achieved with Esquire’s national deposition program:

  • A reduction in overall deposition costs by more than 25%

People’s Trust Insurance Corporation strongly agrees that Esquire’s national deposition program delivers the following:

  • Management of the deposition process
  • Tools and reporting so they have control over deposition spending
  • An implementation model that is easy to implement and ensures that counsel utilize the program
  • Technology and procedures that keep them apprised of counsel’s activities
  • Quarterly stewardship meetings provide transparency into firm/attorney utilization of the program
  • An entire division and related infrastructure exclusively for corporate clients
  • Single point of contact for onboarding, scheduling, and general questions
  • An account manager that understands their business and is responsive to their needs
  • Supports field staff at sites nationwide
  • Transparency with reportable quality assurance and stewardship measures in place

Esquire Case Study

Butler, Weihmuller, Katz, Craig, LLP

Introduction

This case study is based on a June 2022 survey by Techvalidate, a 3rd-party research service, of Esquire customers who use EsquireConnect to manage the deposition process.

“Using EsquireConnect has saved myself and my firm so much time when scheduling depositions. It is a breeze to schedule or reschedule any proceeding. Also we enjoy the fast processing of the Zoom links which are provided quickly compared to other court reporter companies. "

Challenges

The key business challenges that led Butler, Weihmuller, Katz, Craig to evaluate and ultimately use EsquireConnect:

  • Clarifying specific services
  • Misplaced resources

Use Case

The key features and functions of EsquireConnect that Butler, Weihmuller, Katz, Craig uses:

  • Scheduling
  • Rescheduling/cancellation

Results

Butler, Weihmuller, Katz, Craig achieved the following results using EsquireConnect:

  • Reduced time scheduling each deposition by 11-15 minutes
  • Faster, more accurate scheduling
  • Quick rescheduling/cancellation
  • Instant reports

Butler, Weihmuller, Katz, Craig strongly agrees with the following EsquireConnect benefits:

  • Results in fewer scheduling errors
  • Reminds me which services I need when scheduling depositions
  • Scheduling remote depositions is simple
  • Using EsquireConnect’s repository means I don’t need to receive paper or DVDs anymore

Esquire Customer Research

Top Esquire Services Utilized for Complex Case Needs

What are the top Esquire services that you utilize for complex case needs?

Esquire eDepository
62%
Remote Court Reporting
57%
Video Depositions
56%
EsquireConnect Client Portal
45%
Exhibit Management & Presentment
39%
Case Management Services
31%
In-Proceeding Support for Remote Depositions
23%
Remote Technician
16%
Interpretation Services
12%
Cross-Border Court Reporting
3%

Esquire Customer Satisfaction Rating

Cynthia Ray, a Paralegal at Breazeale Sachse & Wilson LLP, would be very likely to recommend EsquireConnect.

EsquireConnect makes it easy to schedule depositions, track upcoming events, and retrieve transcripts and exhibits.

Esquire Customer Statistic

91% of surveyed users are very likely to use EsquireConnect again.

91%

Esquire Customer Research

Top Challenges Experienced that an Esquire Case Manager Has Helped Solve

Scheduling and managing depositions was difficult and time consuming
51%
No single point of contact to coach and manage the process
49%
Lack of access to local offices and coverage in any location
39%
Needed court reporters with complex case experience, real time reporting, advanced certification
33%
Lack of consistent process in place for managing depositions
28%
Inconsistent service quality
17%


More to Explore



About Esquire

Esquire, a national provider of court reporting services and technology, helps law firms, insurance companies and corporate legal departments get depositions right every time. No matter where your deposition occurs, you want a worry-free, personal experience that yields quick, accurate transcripts, more value for your money, and the chance to do your best work. With a fresh eye on the future and technology to make your life easier, we do depositions differently.

Esquire Website   Esquire Deposition Solutions Website