TechValidate Research on Esquire

These pages present data that TechValidate has sourced via direct research with verified customers and users of Esquire. TechValidate stands behind the authenticity of all published data. Learn more »



589 Customers Surveyed

4,803 Data Points Collected

76 Published TechFacts

11 Published Charts

57 Published Case Studies



Selected Research Highlights


Esquire Customer Research

Top Challenges an Esquire Case Manager Solves for Law Firms

What are the top challenges an Esquire Case Manager has been able to solve for you?

Scheduling and managing depositions was difficult and time consuming
51%
No single point of contact to coach and manage the process
49%
Lack of access to local offices and coverage in any location
39%
Needed court reporters with complex case experience, real time reporting, advanced certification
33%
Lack of consistent processes in place for managing depositions
28%
Inconsistent service quality
17%
Other
7%

Esquire Case Study

McGuireWoods LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Our Esquire Case Manager provides great customer service.”

Challenges

The business challenges that led McGuireWoods to evaluate and ultimately select Esquire:

  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Commercial Litigation

In addition to Case Management Services, these are the top Esquire services utilized for our complex case needs:

  • EsquireConnect Client Portal
  • Esquire eDepository
  • Remote Court Reporting
  • Video Depositions

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Scheduling and managing depositions being difficult and time-consuming

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • More streamlined, reliable communication
  • Simplified scheduling

We are extremely satisfied with the following services provided by our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy

Esquire Customer Research

Top Benefits Experienced with a Dedicated Esquire Case Manager

High level of responsiveness
87%
More streamlined, reliable communication
69%
Simplifies scheduling
67%
Reduced time/effort dedicated by firm staff
51%
Reduction of logistical issues and mistakes
49%
Expedited transcript delivery
40%
Case knowledge
29%

Esquire Customer Statistic

Primary Concern Regarding Online Proceedings

57% of respondents identified lack of access to remote/virtual technology, especially for the witness as the most frequently expressed concern regarding online proceedings.

57%

Esquire Customer Testimonial

My job is to try cases—Esquire has always done its job by making the court reporting process invisible so that it doesn’t get in my way as a trial lawyer.

Jeffrey Pollock, Attorney, Fox Rothschild LLP

Esquire Case Study

Lorber Greenfield & Polito, LLP

Introduction

This case study is based on a November 2020 survey of Esquire customers who used Esquire Case Management Services for large cases by TechValidate, a 3rd-party research service.

“Esquire is reliable and has quality product.”

Challenges

The business challenges that led Lorber Greenfield & Polito to evaluate and ultimately select Esquire:

  • Scheduling is complex and constantly moving

Use Case

Practice areas where Esquire’s Case Management Services were utilized:

  • Construction Defect Litigation

In addition to Case Management Services, these are the top Esquire services utilized for complex case needs:

  • Esquire eDepository
  • Remote Court Reporting
  • Exhibit Management & Presentment

Results

Top challenges that our Esquire Case Manager has helped us solve:

  • Not having a single point of contact to coach and manage the process

We realized the following benefits working with our dedicated Esquire Case Manager:

  • High level of responsiveness
  • Simplified scheduling

We are extremely satisfied with the following services provided our Esquire Case Manager:

  • Ease of scheduling proceedings
  • On-demand assistance on high-profile and large cases
  • Clarifies client expectations and standing orders
  • Ensures timely transcript delivery
  • Ensures invoice accuracy


More to Explore



About Esquire

Esquire, a national provider of court reporting services and technology, helps law firms, insurance companies and corporate legal departments get depositions right every time. No matter where your deposition occurs, you want a worry-free, personal experience that yields quick, accurate transcripts, more value for your money, and the chance to do your best work. With a fresh eye on the future and technology to make your life easier, we do depositions differently.

Esquire Website   Esquire Deposition Solutions Website