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TechValidate Research on ESET Security Solutions

These pages present data that TechValidate has sourced via direct research with verified customers and users of ESET Security Solutions. TechValidate stands behind the authenticity of all published data. Learn more »



22,452 Customers Surveyed

199,777 Data Points Collected

815 Published TechFacts

209 Published Charts

187 Published Case Studies



Featured Research Collections for ESET Security Solutions

Curated collections and slideshows of TechValidate research data on ESET Security Solutions.



Selected Research Highlights


ESET Security Solutions Customer Research

Switching from Microsoft Security Solutions results in Increased Productivity and Reduced IT Overhead

How has deploying ESET helped your bottom line?

Reducing IT overhead
59%
Increasing end user productivity
58%
Avoiding damage to your reputation, good will and community trust
50%
Proactively meeting compliance requirements
29%
Avoiding costly breaches with associated fines
26%

ESET Security Solutions Customer Satisfaction Rating

Bill Shannon, an IT Administrator at The Morris Law Group, would be very likely to recommend ESET Security Solutions for this reason:

Ready install, great support.

ESET Security Solutions Case Study

BSST Area Agency on Aging

Introduction

This case study of BSST Area Agency on Aging is based on an October 2016 survey of ESET Security Solutions customers by TechValidate, a 3rd-party research service.

“Piece of mind with multiple sites and Internet exposure.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select ESET Security Solutions:

  • Faced the following challenge prior to deploying ESET:
    • Meeting regulatory compliance standards such as PCI, SOX, HIPAA, and GLBA
  • Chose ESET security solutions because of the following features:
    • High malware detection rates with low false positives
    • Light footprint
    • Remote administration dashboard and ease of management

Use Case

The key features and functionalities of ESET Security Solutions that the surveyed company uses:

  • Has the following in their IT environment:
    • SharePoint users: 100-499
    • Servers: 1-24
    • Mobile endpoints: 25-99
    • PCs and laptops: 100-499
    • Total end users: 100-499

Results

The surveyed company achieved the following results with ESET Security Solutions:

  • Replaced the following solutions with ESET:
    • Microsoft
    • Avast
    • AVG
  • Has seen the following operational benefits since deploying ESET security solutions:
    • Prevented possible fraud, theft of data or organizational IP/data
    • Lowered costs
  • Has used ESET to improve their bottom line in the following ways:
    • Avoiding damage to your reputation, good will, and community trust
    • Proactively meeting compliance requirements
    • Avoiding costly breaches with associated fines
    • Reducing IT overhead
  • Realized a return on their investment with ESET security solutions in 0-3 months.
  • Saved the following with ESET security solutions compared to others on the market:
    • Support: 11-25%
    • Software licensing: 26-50%
    • Time spent: 11-25%
    • Set-up costs: 11-25%
    • Total ESET savings: 51-100%

ESET Security Solutions Customer Research

How would you rate the ease of doing business with ESET compared to other security vendors?

Very easy Fairly easy Neutral Poor Very poor
Quoting and order processing

32%

42%

17%

7%

2%

Deal Registration

37%

36%

22%

4%

1%

Access/quality of sales tools

24%

45%

25%

4%

2%

Frequency/quality of training

20%

29%

39%

10%

2%

SPIF program administration

22%

37%

30%

7%

4%

ESET Security Solutions Case Study

Actors’ Equity Association

Introduction

This case study of Actors’ Equity Association is based on a November 2016 survey of ESET Security Solutions customers by TechValidate, a 3rd-party research service.

“The biggest benefit of using ESET is the ease of administration and dependability of virus protection.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select ESET Security Solutions:

  • Faced the following challenge prior to deploying ESET:
    • Balancing operational efficiency and productivity with strong protection
  • Chose ESET security solutions because of the following features:
    • High malware detection rates with low false positives
    • Light footprint
    • Efficiency and performance in virtual environments
    • Remote administration dashboard and ease of management

Use Case

The key features and functionalities of ESET Security Solutions that the surveyed organization uses:

  • Has the following in their IT environment:
    • SharePoint users: 100-499
    • Servers: 25-99
    • Mobile endpoints: 1-24
    • PCs and laptops: 100-499
    • Total end users: 100-499

Results

The surveyed organization achieved the following results with ESET Security Solutions:

  • Replaced the following solution with ESET:
    • Symantec
  • Has seen the following operational benefits since deploying ESET security solutions:
    • Freed IT resources to pursue other projects
    • Lowered help desk volumes
    • Increased end-user efficiency
    • Lowered costs
  • Has used ESET to improve their bottom line in the following ways:
    • Proactively meeting compliance requirements
    • Reducing IT overhead
    • Increasing end-user productivity
  • Realized a return on their investment with ESET security solutions in 0-3 months.
  • Saved the following with ESET security solutions compared to others on the market:
    • Support: 11-25%
    • Software licensing: 11-25%
    • Time spent: 11-25%
    • Set-up costs: 11-25%
    • Total ESET savings: 11-25%

ESET’s light footprint cited often as a reason for switching from Symantec

86% of surveyed customers listed “light footprint” as a reason for switching to ESET from Symantec.



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About ESET Security Solutions

ESET is dedicated to developing high-performing security solutions for home users and corporate customers, detecting and disabling all known and emerging forms of malware. ESET advanced security solutions are trusted by businesses and consumers around the world for protection against today's most sophisticated cyber attacks.

ESET Security Solutions Website   ESET Website