eSentire Research Chart: What brings customers to eSentire?

About This Data

This data was sourced directly from verified users of eSentire by TechValidate.

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Respondent Details

Insufficient detection and response capabilities	29%
Poor customer experience	21%
Service not as advertised	15%
Excessive false positives	9%
Lack of realized ROI	7%
Experienced a breach/missed security event	6%
Other	43%

	Company Size	Industry	Response
Security Officer	Small Business	Professional Services	Service not as advertised Poor customer experience
IT Analyst	Small Business	Financial Services	Service not as advertised Insufficient detection and response capabilities
IT Specialist	Educational Institution	Educational Institution	Experienced a breach/missed security event
IT Specialist	Small Business	Financial Services	Service not as advertised Excessive false positives Insufficient detection and response capabilities Lack of realized ROI Poor customer experience
Network Engineering	Medium Enterprise	Financial Services	Service not as advertised Poor customer experience
Cloud Architect	Medium Enterprise	Financial Services	Excessive false positives Insufficient detection and response capabilities
Network Administrator	Medium Enterprise	Construction	Lack of realized ROI
IT Professional	Medium Enterprise	Metals & Mining	Insufficient detection and response capabilities
IT Manager	Medium Enterprise	Financial Services	Insufficient detection and response capabilities
Senior IT Architect	Large Enterprise	Computer Services	Excessive false positives

TechValidate Research on eSentire

What brings customers to eSentire?

About This Data