eSentire Customer Research
Customer SAT – esNETWORK
Please rate your level of satisfaction with eSentire in the following areas.
| Extremely satisfied | Very satisfied | Satisfied | Not satisfied | |
|---|---|---|---|---|
| Deployment |
51% |
33% |
16% |
0% |
| Ongoing operations/tuning |
49% |
35% |
15% |
1% |
| Threat detection and response |
51% |
36% |
12% |
1% |
| Security operations center (SOC) |
59% |
28% |
10% |
3% |
| Customer success |
49% |
37% |
13% |
1% |
