eSentire Customer Research
Customer SAT – esNETWORK
Please rate your level of satisfaction with eSentire in the following areas.
Extremely satisfied | Very satisfied | Satisfied | Not satisfied | |
---|---|---|---|---|
Deployment |
51% |
33% |
16% |
0% |
Ongoing operations/tuning |
49% |
35% |
15% |
1% |
Threat detection and response |
51% |
36% |
12% |
1% |
Security operations center (SOC) |
59% |
28% |
10% |
3% |
Customer success |
49% |
37% |
13% |
1% |