TechValidate Research on eSentire


eSentire Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We’ve improved our overall security monitoring and reduced workload on in-house staff.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise
  • Increase in business exposure/risk management

Use Case

The key features and functionalities of eSentire that the surveyed organization uses:

  • eSentire services they have:
    • esNETWORK
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Integrated response capabilities
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed organization achieved the following results with eSentire:

  • An improved overall security posture
  • An improved operational efficiency
  • A reduction in time to detect threats
  • A reduction in time to respond/contain threats
  • A reduction in overall security expenditure
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: extremely satisfied
    • Ongoing operations/tuning: extremely satisfied
    • Threat detection and response: extremely satisfied
    • Security Operations Center (SOC): extremely satisfied
    • Customer success: extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.




About This Data

This data was sourced directly from verified users of eSentire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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