TechValidate Research on eSentire


eSentire Case Study

Fennemore Craig

Introduction

This case study of Fennemore Craig is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

“We’ve reduced vulnerabilities with more attention to keeping systems up to date. Now we can regularly update systems proactively to reduce exposure. It is now an expected practice within the firm to update/ upgrade system regularly.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Increase in business exposure/risk management
    • CapEx savings/cost control

Use Case

  • eSentire services that the surveyed company uses:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Integrated response capabilities
    • Perceived value/ROI
    • SOC service levels

Results

  • The surveyed company achieved the following results with eSentire:
    • An improved overall security posture
    • An improved operational efficiency
    • A reduction in time to detect threats
    • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security operations center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.




About This Data

This data was sourced directly from verified users of eSentire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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