TechValidate Research on eSentire


eSentire Case Study

Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Overall we have improved our security posture and are confident that everything is secure.”

Challenges

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Brand or reputation protection

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esRECON / Managed Vulnerability Scanning
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Perceived value/ROI

Results

  • As a result of using eSentire, the surveyed company has experienced the following:
    • Improved overall security posture
    • Improved operational efficiency
    • Reduction in time to detect threats
    • Reduction in time to respond/contain threats
    • Reduction in overall security expenditure
    • Improved regulatory compliance
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security Operations Center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.




About This Data

This data was sourced directly from verified users of eSentire by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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