TechValidate Research on eSentire

6 Case Studies


eSentire Case Study

Kelly Hart & Hallman LLP

Introduction

This case study of Kelly Hart & Hallman LLP is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

Challenges

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Increase in business exposure/risk management

Use Case

  • eSentire services that the surveyed company uses:
    • esNETWORK
    • esENDPOINT
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Advanced detection capabilities
    • SOC service levels

Results

  • The surveyed company achieved the following results with eSentire:
    • An improved overall security posture
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security Operations Center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Fennemore Craig

Introduction

This case study of Fennemore Craig is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

“We’ve reduced vulnerabilities with more attention to keeping systems up to date. Now we can regularly update systems proactively to reduce exposure. It is now an expected practice within the firm to update/ upgrade system regularly.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Increase in business exposure/risk management
    • CapEx savings/cost control

Use Case

  • eSentire services that the surveyed company uses:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Integrated response capabilities
    • Perceived value/ROI
    • SOC service levels

Results

  • The surveyed company achieved the following results with eSentire:
    • An improved overall security posture
    • An improved operational efficiency
    • A reduction in time to detect threats
    • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security operations center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We’ve improved our overall security monitoring and reduced workload on in-house staff.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise
  • Increase in business exposure/risk management

Use Case

The key features and functionalities of eSentire that the surveyed organization uses:

  • eSentire services they have:
    • esNETWORK
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Integrated response capabilities
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed organization achieved the following results with eSentire:

  • An improved overall security posture
  • An improved operational efficiency
  • A reduction in time to detect threats
  • A reduction in time to respond/contain threats
  • A reduction in overall security expenditure
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: extremely satisfied
    • Ongoing operations/tuning: extremely satisfied
    • Threat detection and response: extremely satisfied
    • Security Operations Center (SOC): extremely satisfied
    • Customer success: extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have greater visibility into security events in our environment with clear actionable reporting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed company achieved the following results with eSentire:

  • An improved overall security posture
  • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: very satisfied
    • Ongoing operations/tuning: satisfied
    • Threat detection and response: satisfied
    • Security Operations Center (SOC): very satisfied
    • Customer success: very satisfied
  • They agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Overall we have improved our security posture and are confident that everything is secure.”

Challenges

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Brand or reputation protection

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esRECON / Managed Vulnerability Scanning
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Perceived value/ROI

Results

  • As a result of using eSentire, the surveyed company has experienced the following:
    • Improved overall security posture
    • Improved operational efficiency
    • Reduction in time to detect threats
    • Reduction in time to respond/contain threats
    • Reduction in overall security expenditure
    • Improved regulatory compliance
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security Operations Center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Melissa & Doug

Introduction

This case study of Melissa & Doug is based on a May 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

“We have traceability into what is moving along our network; we have knowledgeable people in the SOC pre-screening for our strained infrastructure resources.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise
  • Brand or reputation protection
  • Regulatory requirements

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esENDPOINT
    • esLOG+ / Log Sentry
    • Advisory Services (vCISO, Security Testing)
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Security expertise
    • SOC service levels

Results

The surveyed company achieved the following results with eSentire:

  • As a result of using eSentire, they have experienced (or expect to experience) the following:
    • An improved overall security posture
    • A reduction in time to detect threats
    • A reduction in time to respond/contain threats
    • An improved regulatory compliance
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: extremely satisfied
    • Ongoing operations/tuning: very satisfied
    • Threat detection and response: very satisfied
    • Security operations center (SOC): extremely satisfied
    • Customer success: extremely satisfied
  • Strongly agrees that since partnering with eSentire their organization is better protected from potential business disruption.



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