TechValidate Research on eSentire

These pages present data that TechValidate has sourced via direct research with verified customers and users of eSentire. TechValidate stands behind the authenticity of all published data. Learn more »



1,389 Customers Surveyed

9,845 Data Points Collected

97 Published TechFacts

18 Published Charts

6 Published Case Studies



Selected Research Highlights


eSentire Customer Research

From a SaaS standpoint which of the following security challenges do you face?

Ongoing management/policy tuning
71%
Detection of Malicious Activity
64%
Compliance
64%
Enforcing policies
53%

eSentire Customer Testimonial

[eSentire] provides better security posture for our organization.

Shahab Kazim, Chief Technology Officer (CTO), EnCap Investments LP

eSentire Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We’ve improved our overall security monitoring and reduced workload on in-house staff.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise
  • Increase in business exposure/risk management

Use Case

The key features and functionalities of eSentire that the surveyed organization uses:

  • eSentire services they have:
    • esNETWORK
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Integrated response capabilities
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed organization achieved the following results with eSentire:

  • An improved overall security posture
  • An improved operational efficiency
  • A reduction in time to detect threats
  • A reduction in time to respond/contain threats
  • A reduction in overall security expenditure
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: extremely satisfied
    • Ongoing operations/tuning: extremely satisfied
    • Threat detection and response: extremely satisfied
    • Security Operations Center (SOC): extremely satisfied
    • Customer success: extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Fennemore Craig

Introduction

This case study of Fennemore Craig is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

“We’ve reduced vulnerabilities with more attention to keeping systems up to date. Now we can regularly update systems proactively to reduce exposure. It is now an expected practice within the firm to update/ upgrade system regularly.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Increase in business exposure/risk management
    • CapEx savings/cost control

Use Case

  • eSentire services that the surveyed company uses:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Integrated response capabilities
    • Perceived value/ROI
    • SOC service levels

Results

  • The surveyed company achieved the following results with eSentire:
    • An improved overall security posture
    • An improved operational efficiency
    • A reduction in time to detect threats
    • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security operations center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Customer Testimonial

eSentire has helped protect my business by…

providing a complimentary and critical service that our firm could not duplicate internally for the same cost.

Dean Seiveno, Chief Information Officer, Fennemore Craig

eSentire Customer Research

Please rate your level of satisfaction with eSentire in the following areas.

Extremely satisfied Very satisfied Satisfied Not satisfied
Deployment

49%

33%

17%

1%

Ongoing operations/tuning

45%

36%

17%

2%

Threat detection and response

50%

36%

13%

1%

Security operations center (SOC)

56%

30%

12%

2%

Customer success

47%

38%

14%

1%



More to Explore



About eSentire

We've simplified security by delivering an award-winning advanced service tailored to your risk profile. Our human expertise and machine learning approach protects high-risk assets from advanced cyber threats that technology alone can miss. Since launching our managed security service in 2008, we have experienced rapid operational and geographic growth. Our talented and diverse employees work together across our offices worldwide.

  eSentire Website