TechValidate Research on eSentire

These pages present data that TechValidate has sourced via direct research with verified customers and users of eSentire. TechValidate stands behind the authenticity of all published data. Learn more »



1,684 Customers Surveyed

11,265 Data Points Collected

97 Published TechFacts

18 Published Charts

6 Published Case Studies



Selected Research Highlights


eSentire Case Study

Small Business Financial Services Company

Introduction

This case study of a small business financial services company is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have greater visibility into security events in our environment with clear actionable reporting.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed company achieved the following results with eSentire:

  • An improved overall security posture
  • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: very satisfied
    • Ongoing operations/tuning: satisfied
    • Threat detection and response: satisfied
    • Security Operations Center (SOC): very satisfied
    • Customer success: very satisfied
  • They agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Case Study

Educational Institution

Introduction

This case study of a educational institution is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We’ve improved our overall security monitoring and reduced workload on in-house staff.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select eSentire:

  • Limited internal resources and expertise
  • Increase in business exposure/risk management

Use Case

The key features and functionalities of eSentire that the surveyed organization uses:

  • eSentire services they have:
    • esNETWORK
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Integrated response capabilities
    • Security expertise
    • Perceived value/ROI
    • SOC service levels

Results

The surveyed organization achieved the following results with eSentire:

  • An improved overall security posture
  • An improved operational efficiency
  • A reduction in time to detect threats
  • A reduction in time to respond/contain threats
  • A reduction in overall security expenditure
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: extremely satisfied
    • Ongoing operations/tuning: extremely satisfied
    • Threat detection and response: extremely satisfied
    • Security Operations Center (SOC): extremely satisfied
    • Customer success: extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Customer Testimonial

eSentire is easy to work with.

Phillip Bungey, COO, Seven Investment Management Ltd

eSentire Customer Research

What SaaS applications does your organization leverage currently?

Office 365
78%
ServiceNow
14%
G-Suite
16%
Salesforce
33%
Box
11%
Slack
13%
Dropbox
10%
SAP Concur
12%
Other
22%

eSentire Customer Research

Rate your confidence in eSentire’s ability to deliver the following Cyber Incident Response capabilities:

Very high Moderately high Neutral Moderately low Very low

Proactive/readiness
Forensics/collection
Investigation/Root Cause Determination
Attacker containment, remediation and recovery
Working with regulators and authorities

eSentire Customer Testimonial

[eSentire] provides better security posture for our organization.

Shahab Kazim, Chief Technology Officer (CTO), EnCap Investments LP



More to Explore



About eSentire

We've simplified security by delivering an award-winning advanced service tailored to your risk profile. Our human expertise and machine learning approach protects high-risk assets from advanced cyber threats that technology alone can miss. Since launching our managed security service in 2008, we have experienced rapid operational and geographic growth. Our talented and diverse employees work together across our offices worldwide.

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