TechValidate Research on eSentire

These pages present data that TechValidate has sourced via direct research with verified customers and users of eSentire. TechValidate stands behind the authenticity of all published data. Learn more »



1,531 Customers Surveyed

10,759 Data Points Collected

97 Published TechFacts

18 Published Charts

6 Published Case Studies



Selected Research Highlights


eSentire Customer Statistic

72% of Managed Vulnerability Service customers experienced a reduction in time to detect threats.

72%

eSentire Customer Research

How would you rate your satisfaction with the duration of the first Partner Advisory Board meeting?

Too long: 25%
Too short: 0%
Just right: 25%
Other: 50%

eSentire Case Study

Fennemore Craig

Introduction

This case study of Fennemore Craig is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service.

“We’ve reduced vulnerabilities with more attention to keeping systems up to date. Now we can regularly update systems proactively to reduce exposure. It is now an expected practice within the firm to update/ upgrade system regularly.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select eSentire:

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Increase in business exposure/risk management
    • CapEx savings/cost control

Use Case

  • eSentire services that the surveyed company uses:
    • esNETWORK
    • esLOG+
    • Managed Vulnerability Service
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Integrated response capabilities
    • Perceived value/ROI
    • SOC service levels

Results

  • The surveyed company achieved the following results with eSentire:
    • An improved overall security posture
    • An improved operational efficiency
    • A reduction in time to detect threats
    • A reduction in time to respond/contain threats
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security operations center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.

eSentire Customer Satisfaction Rating

Jim Donnelly, a Chief Technology Officer at Manion Gaynor & Manning, would be very likely to recommend eSentire for this reason:

With over 5 years of experience working with eSentire at two different law firms, I have found eSentire’s services and support model to be highly effective and extremely valuable to my organization and business at large. With cybersecurity being the single most important aspect of technology and business practices, I can say with a high degree of confidence that my team and the firm can sleep at night knowing that eSentire SOC and team of security experts are working diligently to protect our environment and the firm’s assets!

eSentire Customer Research

Please rate your level of satisfaction with eSentire in the following areas.

Extremely satisfied Very satisfied Satisfied Not satisfied
Deployment

49%

33%

17%

1%

Ongoing operations/tuning

45%

36%

17%

2%

Threat detection and response

50%

36%

13%

1%

Security operations center (SOC)

56%

30%

12%

2%

Customer success

47%

38%

14%

1%

eSentire Case Study

Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2019 survey of eSentire customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Overall we have improved our security posture and are confident that everything is secure.”

Challenges

  • Top business drivers/challenges that led them to select eSentire as their MDR provider:
    • Limited internal resources and expertise
    • Brand or reputation protection

Use Case

The key features and functionalities of eSentire that the surveyed company uses:

  • eSentire services they have:
    • esNETWORK
    • esRECON / Managed Vulnerability Scanning
  • Key features/functionality that led them to select eSentire over other security service providers:
    • Industry-leading security technologies
    • Advanced detection capabilities
    • Perceived value/ROI

Results

  • As a result of using eSentire, the surveyed company has experienced the following:
    • Improved overall security posture
    • Improved operational efficiency
    • Reduction in time to detect threats
    • Reduction in time to respond/contain threats
    • Reduction in overall security expenditure
    • Improved regulatory compliance
  • Level of satisfaction with eSentire in the following areas:
    • Deployment: Extremely satisfied
    • Ongoing operations/tuning: Extremely satisfied
    • Threat detection and response: Extremely satisfied
    • Security Operations Center (SOC): Extremely satisfied
    • Customer success: Extremely satisfied
  • They strongly agree that since partnering with eSentire, their organization is better protected from potential business disruption.


More to Explore



About eSentire

We've simplified security by delivering an award-winning advanced service tailored to your risk profile. Our human expertise and machine learning approach protects high-risk assets from advanced cyber threats that technology alone can miss. Since launching our managed security service in 2008, we have experienced rapid operational and geographic growth. Our talented and diverse employees work together across our offices worldwide.

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