TechValidate Research on Epicor Software

8 Charts


Epicor Software Customer Research

What does your Epicor ERP solution do better than your previous system(s)?

It gives me easy access to data
63%
It's easier to use
43%
It's a better experience for my employees
39%
It's more automated and streamlined
38%
Nothing. It's about the same
21%
It frees up my IT team to do other things
15%
It allows me to reach customers anywhere, anytime
8%

Epicor Software Customer Research

What Epicor tools are the most impactful to your organizational growth?

Financials (Accounts Payable/Receivable, Invoicing, Enterprise Content Management)
73%
Plant Operations (Engineering Orders, Product Data/Lifecycle Management)
66%
Supply Chain Management (Warehouse, Inventory, Procurement, Shipping/Receiving)
64%
Business Intelligence and Analytics (Reporting, Diagnostic and Predictive Analytics)
22%
CRM (Customer/Sales Relationship Tools)
16%
eCommerce
3%

Epicor Software Customer Research

Do Epicor solutions enable you to remain competitive?

Strongly agree: 6%
Agree: 52%
Neither agree nor disagree: 31%
Disagree: 11%

Epicor Software Customer Research

Do Epicor solutions enable your manufacturing company to get materials where they need to be when they need to be there?

Strongly agree: 6%
Agree: 53%
Neither agree nor disagree: 28%
Disagree: 13%

Epicor Software Customer Research

Has your organization experienced measurable improvements in the following areas as a result of implementing Epicor Software solutions?

A significant improvement A notable improvement Somewhat of an improvement No improvement

Sales revenue per employee
Profit per employee
Inventory turns
Ability to meet deadlines
Cost of customer acquisition
Employee satisfaction

Epicor Software Customer Research

In your best estimate, how quickly did you realize a return on your investment with Epicor Software?

Within 1-6 Months: 11%
Within 6-12 Months: 20%
Within 1-3 Years: 40%
Greater than 3 years: 29%

Epicor Software Customer Research

What made you choose Epicor ERP software over competitive solutions?

Knowledge of my industry
38%
Out-of-the-box functionality
36%
Reputation
25%
Easier to implement
17%
Training and professional services
15%
Other
34%

Epicor Software Customer Research

What challenges did you solve by implementing Epicor Software at your organization?

Real-time, reliable data
66%
Ability to access to key performance metrics
37%
Combined disparate software systems
30%
Accessibility anytime/anywhere
28%
Other
16%



More Research on Epicor Software