TechValidate Research on Epicor Retail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Epicor Retail. TechValidate stands behind the authenticity of all published data. Learn more »



2,108 Customers Surveyed

17,314 Data Points Collected

216 Published TechFacts

29 Published Charts



Selected Research Highlights


Epicor Customer Satisfaction Rating

Jim Blair, Owner at Blair’s Hardware, would be very likely to recommend Epicor for this reason:

I believe the Epicor Eagle solution is the best multi-store platform in the industry right now.

Epicor Customer Fact

Improved Inventory Turns with Epicor Retail Solutions

Weathers Ace improved inventory turns by 1 turn or less with Epicor retail solutions.

Epicor Customer Research

Improved Customer Service

In what ways have you improved customer service with Epicor retail solutions?

Providing customer tools and online access to accounts
16%
Better responding to customer needs in the aisles
33%
Improved customer communications
31%
More personalized experience with loyalty programs
25%
Having the right products, at the right time on the shelves
61%

Epicor Customer Research

Top Reasons for investing in Eagle

What were your top reasons for investing in Epicor Eagle?

Reduce costs
16%
Support revenue growth and profitability
31%
Improve visibility across different business functions
18%
Ability to respond faster to customer needs
28%
Get better data to make better decisions
50%
Increase employee productivity and efficiency
35%
Other
30%


More to Explore



About Epicor Retail

Epicor provides integrated retail management software for retailers comprising integrated POS systems, mobility, eCommerce, customer relationship management, cross-channel selling, merchandise/assortment planning, sourcing, merchandising, inventory management, audit and operations management, business intelligence, and financial management.

Epicor Retail Website   Epicor Website