TechValidate Research on Epicor Retail

These pages present data that TechValidate has sourced via direct research with verified customers and users of Epicor Retail. TechValidate stands behind the authenticity of all published data. Learn more »



2,108 Customers Surveyed

17,314 Data Points Collected

216 Published TechFacts

29 Published Charts



Selected Research Highlights


Epicor Customer Fact

Improved Customer Service with Epicor Retail Solutions

Fleury Lumber Company improved customer service by providing customer tools and online access to accounts, improving customer communications, and having the right products, at the right time on the shelves with Epicor retail solutions.

Epicor Customer Fact

Improved Customer Service with Epicor Retail Solutions

Pleasant Supplies Timbermart improved customer service by better responding to customer needs in the aisles, improving customer communications, and having the right products, at the right time on the shelves with Epicor retail solutions.

Epicor Customer Research

Increased Gross Margins

By how many points did Epicor retail solutions help you increase gross margins in your business?

5+ points: 9%
2-4 points: 41%
Up to 2 points: 49%

Epicor Customer Research

Improved Customer Service with Epicor Eagle

In what ways have you improved customer service with Epicor Eagle software?

Having the right products, at the right time on the shelves
60%
Better responding to customer needs in the aisles
27%
Improved customer communications
24%
More personalized experience with loyalty programs
24%
Providing customer tools and online access to accounts
18%
Other
12%


More to Explore



About Epicor Retail

Epicor provides integrated retail management software for retailers comprising integrated POS systems, mobility, eCommerce, customer relationship management, cross-channel selling, merchandise/assortment planning, sourcing, merchandising, inventory management, audit and operations management, business intelligence, and financial management.

Epicor Retail Website   Epicor Website