TechValidate Research on Epicor Distribution

These pages present data that TechValidate has sourced via direct research with verified customers and users of Epicor Distribution. TechValidate stands behind the authenticity of all published data. Learn more »

1,146 Customers Surveyed

8,902 Data Points Collected

92 Published TechFacts

9 Published Charts

1 Published Case Study

Selected Research Highlights

Epicor Customer Fact

Is it time to consider eCommerce for your business?

A mid-sized enterprise health care distributor saw a >16% revenue growth within a year of implementing an eCommerce tool.

Epicor Customer Fact

Is your current distribution software holding you back?

One of our customers, a controls and automation distributor, experienced a >16% profit increase after implementing Epicor distribution software.

Epicor Customer Research

Grow Your Business Online

77% of Epicor Distribution customers have seen a positive growth in revenue in the first year of using an ecommerce solution.

16% or greater: 11%
11 – 15%: 10%
6 – 10%: 22%
1 – 5%: 35%
No growth: 23%

Epicor Case Study

Rite Flo Supply


This case study of Rite-Flo Supply is based on a March 2017 survey of Epicor customers by TechValidate, a 3rd-party research service.

“Epicor Prophet 21 provided us visibility into managing re-work and reducing the recurrence of it.”

“Epicor Prophet 21 helped us maintain a healthy, thriving business, which is better positioned to achieve growth and identify opportunities for additional sales and services that set us apart from the competition.”

“In this first year of implementation, we have seen better inventory control as well as sales accountability. We are able to better give the customers what they need to succeed and do it more accurately and faster.”


The business challenges that led the profiled company to evaluate and ultimately select Epicor:

  • Most interested in Mobile sales to drive growth in the coming year.
  • Planned to implement process improvements across the organization to improve costs/margins over the next year.

Use Case

The key feature and functionality of Epicor that the surveyed company uses:

  • Had very high interest in implementing digital tools like e-commerce, or mobile sales.


The surveyed company achieved the following results with Epicor Prophet 21:

  • Experienced a 1 – 5% profit increase after implementing Epicor.
  • Experienced 3 -5% growth in bottom line sales after implementing pricing optimization.

Epicor Distribution Customer Research

By what percentage has Prophet 21 reduced the time your staff dedicates to manual processes?

Greater than 50%: 27%
40-50%: 13%
30-40%: 13%
20-30%: 20%
10-20%: 20%
Up to 10%: 7%

More to Explore

About Epicor Distribution

Epicor helps distributors grow in today’s highly-competitive markets using the latest technologies and a half-century of distribution experience. Discover the deep value and low-risk of an experienced distribution system provider. Touch more customers, increase profitability, and engage employees with cloud or on-premises options and more.

Epicor Distribution Website   Epicor Website