TechValidate Research on Entrust

141 TechFacts – Page 3 of 5


Entrust Datacard Customer Statistic

39% of surveyed Entrust Datacard customers responded to breaches faster from offering instant issuance.

Entrust Datacard Customer Statistic

49% of surveyed Entrust Datacard customers gained a competitive edge in their geographical footprint from offering instant issuance.

Entrust Datacard Customer Statistic

92% of surveyed Entrust Datacard customers experienced a positive impact on customer service and better met customer needs from offering instant issuance.

Entrust Datacard Customer Statistic

71% of surveyed Entrust Datacard customers report that their customer service satisfaction scores increased after implementing instant issuance.

Entrust Datacard Customer Statistic

96% of Entrust Datacard customers agreed with the following statement:

“Being able to instantly issue cards in branch has positively impacted our customer service metrics, which is key to our continued success.”

Entrust Datacard Customer Statistic

96% of Entrust Datacard customers agreed with the following statement:

“Being able to instantly issue cards in branch has positively impacted our customer service metrics, which is key to our continued success.”

Entrust Datacard Customer Statistic

30% of surveyed Entrust Datacard customers use instant issuance for Credit.

30%

Entrust Datacard Customer Statistic

Positive Customer Service

96% of Entrust Datacard customers agreed with the following statement:

“Being able to instantly issue cards in branch has positively impacted our customer service metrics, which is key to our continued success.”

Entrust Datacard Customer Statistic

80% of surveyed Insurance Entrust Datacard Customers reduced the amount of security risk by deploying Entrust Datacard’s authentication solution.

80%

Entrust Datacard Customer Statistic

80% of surveyed Insurance Entrust Datacard Customers reduced the amount of security risk by deploying Entrust Datacard’s authentication solution.

80%

Entrust Datacard Customer Review

4/5 Stars

How our organization uses Entrust:

We are currently using MFA with our customer-facing website > 150k customers. We are planning to integrate Entrust IDG with Sharepoint, OWA, and VPN.

Would you recommend Entrust?

I would recommend Entrust. Entrust provides various solutions for a vast number of problems.

Entrust Datacard Customer Review

4/5 Stars

How our organization uses Entrust:

Remote connectivity for off-shore personnel as well as mobile personnel.

Would you recommend Entrust?

I would recommend Entrust. It provides the needed level of security for remote access, and in the short time we have had the solution, it has been very stable and is easy to use.

Entrust Datacard Customer Satisfaction Rating

An IT Project Manager at a large enterprise insurance company would be very likely to recommend Entrust Datacard for this reason:

Ease of use due to the mobile pin retrieval as opposed to the use of a physical token. Service has also been stable.

Entrust Datacard Customer Statistic

99% of surveyed Entrust Certificate Services customers feel confident in the Entrust brand for delivering a high level of assurance to their customers.

99%

Entrust Datacard Customer Statistic

94% of surveyed Entrust Certificate Services customers agree the Subscription Plan is effective in saving money on digital certificates.

94%

Entrust Datacard Customer Testimonial

The Subscription Plan takes out the billing and management overhead of renewing certificates. It makes the process easy for our team to manage their certificate renewals and keep track of the usage.

Security Manager, Medium Enterprise Computer Software Company

Entrust Datacard Customer Testimonial

Having a Subscription Plan has allowed us to retire existing systems and then revoke / redeploy it’s associated certificate without going through a purchasing function. Also, Entrust’s speed of delivery is nice.

IT Specialist, Medium Enterprise Energy & Utilities Company

Entrust Datacard Customer Testimonial

The Subscription Plan allows us to redeploy valid certificate licenses as often as needed, without consuming additional licenses. This provides cost savings to the agency.

IT Specialist, Federal Government

Entrust Datacard Customer Testimonial

Being able to sync the certificate expiry and renewal and redeploy certificates from retired systems is very useful to help reduce administration requirements.

Eric Mailhot, IT Systems Analyst, Elections Canada

Entrust Datacard Customer Testimonial

Having the Subscription Plan is the best option to avoid cluttering and provides ease of certificate management.

Security Officer, Medium Enterprise Banking Company

Entrust Datacard Customer Testimonial

It’s nice to be able to see all your certificates in one location, have the ability to end a certificate earlier than originally planned, or change certificates quickly in the event the planned use of the certificate changed.

Server Administrator, Large Enterprise Food Company

Entrust Datacard Customer Testimonial

We serve multiple government entities. The Subscription Plan allows us to be efficient in the deployment of certificates.

IT Manager, State & Local Government

Entrust Datacard Customer Statistic

73% of Entrust Certificate Services customers said they achieved cost savings on digital certificates by using the Subscription Plan to manage their inventory.

73%

Entrust Datacard Customer Testimonial

We are always needing to reissue certificates, either due to naming issues or cessation of a website. Our Entrust Subscription account allows us the freedom to use the pooling method to our advantage.

Steven Howie, Server Administrator, Dialogue Marketing

The flexibility of an Entrust Pooling account allows us to get maximum value from our certificates while remaining flexible to our clients.

Scott McPhee, IT Professional, NHSmall

Entrust Datacard Customer Testimonial

The Entrust Subscription Plan is simple and fast to use.

IT Administrator, Educational Institution

Entrust Datacard Customer Testimonial

What I like most about the Entrust Subscription Plan is the flexibility to build up and tear down certificates as needed.

IT Administrator, Medium Enterprise Health Care Company

Entrust Datacard Customer Testimonial

The Entrust Certificate Services Subscription Plan helps with easy manageability, inventory, expiration prep, and the ability to reuse certificates when needed. It can also help with certificate budgeting.

Engineer, S&P 500 Aerospace & Defense Company

85% of Entrust Datacard customers are likely to recommend Entrust Datacard.

Entrust Datacard Customer Satisfaction

We would recommend Entrust because it’s secure and reliable.




More Research on Entrust