TechValidate Research on Entrust Datacard

These pages present data that TechValidate has sourced via direct research with verified customers and users of Entrust Datacard. TechValidate stands behind the authenticity of all published data. Learn more »



2,082 Customers Surveyed

15,333 Data Points Collected

103 Published TechFacts

41 Published Charts

12 Published Case Studies



Selected Research Highlights


Entrust Datacard Customer Testimonial

It’s nice to be able to see all your certificates in one location, have the ability to end a certificate earlier than originally planned, or change certificates quickly in the event the planned use of the certificate changed.

Server Administrator, Large Enterprise Food Company

100% of surveyed Health Care Entrust Datacard Customers realized a Return on Investment in 9-12 months or less after implementing Entrust Datacard’s authentication solution.

Entrust Datacard Case Study

Medium Enterprise Telecommunications Services Company

Introduction

This case study of a medium enterprise telecommunications services company is based on an October 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:

  • Solved the following challenges by deploying Entrust Datacard’s authentication solution:
    • Reduced the amount of security risk
    • Simplified the authentication process for end users
    • Increased productivity for IT staff and employees
    • Met regulatory requirement standards
  • Evaluated the following vendors before choosing Entrust Datacard:
    • RSA
    • Duo Security
    • SafeNet
    • Vasco

Use Case

The key features and functionalities of Entrust Datacard that the surveyed company uses:

  • Most important product features to the purchasing decision:
    • Broad support for many authenticators and use cases
    • Mobile push authentication / mobile solution suite
    • User self-service features

Results

The surveyed company achieved the following results with Entrust Datacard:

  • Increased productivity for their IT staff by 1-2 hours per work week with Entrust Datacard’s authentication solution.

Entrust Datacard Case Study

Fortune 500 Telecommunications Services Company

Introduction

This case study of a Fortune 500 telecommunications services company is based on a September 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Self-service soft token activation alleviates IT support needs.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:

  • Solved the following challenges by deploying Entrust Datacard’s authentication solution:
    • Reduced the amount of security risk
    • Simplified the authentication process for end users
    • Met regulatory requirement standards
    • Reduced costs
    • Replaced an existing authentication solution they felt no longer met their needs
  • Evaluated the following vendors before choosing Entrust Datacard:
    • RSA
    • Gemalto
    • SafeNet
    • Symantec

Use Case

The key features and functionalities of Entrust Datacard that the surveyed company uses:

  • Most important product features to the purchasing decision:
    • Broad support for many authenticators and use cases
    • Risk based authentication / transparent authentication
    • User self-service features
    • Deployment flexibility with rich integrations, APIs, and SDKs

Results

The surveyed company achieved the following results with Entrust Datacard:

  • Realized a Return on Investment in 9-12 months after implementing Entrust Datacard’s authentication solution.
  • Realized 25-49% of Return on Investment as a result of implementing Entrust Datacard’s authentication solution.
  • Increased productivity for their IT staff by 0-15 minutes per work week with Entrust Datacard’s authentication solution.
  • Reduced costs by 25-49% with Entrust Datacard’s authentication solution.

Entrust Datacard Customer Research

What benefits did bank customers realize from offering instant issuance?

Positive impact to customer service / better meet customer needs
93%
Competitive edge in their geographical footprint
50%
Responds to breaches faster
39%
Part of branch transformation / innovation strategy
28%
Increased new account openings
16%
Reduced costs
16%
Increased revenue
12%
Lower attrition
5%

Brand Reputation and Assurance

What level of confidence does the Entrust brand provide in delivering a high level of assurance for your customers?

Very confident: 56%
Confident: 38%
Somewhat confident: 6%
Lack confidence: 1%


More to Explore



About Entrust Datacard

Entrust's software authentication platform manages today’s most secure identity credentials, solving their customers’ digital security challenges in cloud and mobile security, physical and logical access, citizen eID initiatives, certificate management, and SSL.

Entrust Datacard Website   Entrust Datacard Website