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TechValidate Research on Entrust Datacard

These pages present data that TechValidate has sourced via direct research with verified customers and users of Entrust Datacard. TechValidate stands behind the authenticity of all published data. Learn more »



1,296 Customers Surveyed

9,431 Data Points Collected

74 Published TechFacts

33 Published Charts

11 Published Case Studies



Selected Research Highlights


Entrust Datacard Customer Statistic

80% of surveyed Insurance Entrust Datacard Customers reduced the amount of security risk by deploying Entrust Datacard’s authentication solution.

80%

Key Search Terms

What terms did you search on?

SSL Certificates
86%
Digital Certificates
31%
Digital Encryption
20%
Entrust
20%

Purchasing Decisions

Which product features were the most important to your purchasing decision?

User self-service features
67%
Broad support for many authenticators and use cases
50%
Risk based authentication / Transparent authentication
33%
Future-proof platform (ie: support for next generation authentication methods)
33%
Deployment flexibility with rich integrations, APIs, and SDKs
33%

Case Study: Large Enterprise Computer Services Company

Introduction

This case study of a large enterprise computer services company is based on a March 2016 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Nice technical support engineer.”

Challenges

  • Main reason for purchasing an SSL certificate:
    • Security
  • Considered the following competitors before purchasing from Entrust:
    • Symantec
    • Thawte

Use Case

  • Was looking for the following information when they visited the Entrust website:
    • SSL Certificate types
  • Had an easy time navigating and finding what they were looking for with the entrust.com website.
  • Impressions of the information provided on entrust.com:
    • Was educational and just what they were looking for

Results

  • Rates the following value attributes in their decision to buy from Entrust:
    • CA reputation: extremely important
    • Support: extremely important
    • Global trust: extremely important
    • Bundled web security services: extremely important
    • Reliability & performance: extremely important

Entrust Datacard Case Study

Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a September 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Self Service is great, and using the deployed mobile tokens has saved us untold hours of support and management of tokens.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:

  • Solved the following challenges by deploying Entrust Datacard’s authentication solution:
    • Reduced the amount of security risk
    • Simplified the authentication process for end users
    • Met regulatory requirement standards
    • Reduced costs
    • Replaced an existing authentication solution they felt no longer met their needs
  • Evaluated the following vendors before choosing Entrust Datacard:
    • RSA
    • Symantec
    • McAfee

Use Case

The key features and functionalities of Entrust Datacard that the surveyed company uses:

  • Most important product features to the purchasing decision:
    • Broad support for many authenticators and use cases
    • Risk based authentication / transparent authentication
    • User self-service features

Results

The surveyed company achieved the following results with Entrust Datacard:

  • Realized a Return on Investment in 9-12 months after implementing Entrust Datacard’s authentication solution.
  • Realized >75% of Return on Investment as a result of implementing Entrust Datacard’s authentication solution.
  • Increased productivity for their IT staff by 1-2 hours per work week with Entrust Datacard’s authentication solution.
  • Reduced costs by >75% with Entrust Datacard’s authentication solution.

79% of surveyed State & Local Government Entrust Datacard customers reduced the amount of security risk by deploying Entrust Datacard’s authentication solution.



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About Entrust Datacard

Entrust's software authentication platform manages today’s most secure identity credentials, solving their customers’ digital security challenges in cloud and mobile security, physical and logical access, citizen eID initiatives, certificate management, and SSL.

Entrust Datacard Website   Entrust Datacard Website