TechValidate Research on Entrust Datacard

These pages present data that TechValidate has sourced via direct research with verified customers and users of Entrust Datacard. TechValidate stands behind the authenticity of all published data. Learn more »



2,673 Customers Surveyed

19,515 Data Points Collected

116 Published TechFacts

56 Published Charts

12 Published Case Studies



Selected Research Highlights


Entrust Datacard Customer Research

What are or were your organization’s key selection criteria for a passwordless solution for your workforce?

Works with any device – Mac’s and PC’s
70%
Provides one-time user registration so users don’t need to re-register their credentials device-by-device and app-by-app
60%
Works with any app – cloud and on-prem
50%
Works with my existing environment – no hardware or software upgrades required
45%
Offers a high assurance PKI-based (certificates) option
35%
Offers native authentication to EMM applications including digital signing and email encryption
5%

Entrust Datacard Customer Statistic

36% of surveyed customers are looking to replace, augment, and/or consolidate their existing authentication implementation within the next 12 months or sooner.

36%

Entrust Datacard Customer Satisfaction Rating

Marnie Herrmann, a Marketing Director at Security First Bank, would be very likely to recommend Entrust Datacard for this reason:

The products we purchase from Entrust and the level of support and service we receive is excellent.

Brand Reputation and Assurance

What level of confidence does the Entrust brand provide in delivering a high level of assurance for your customers?

Very confident: 56%
Confident: 38%
Somewhat confident: 6%
Lack confidence: 1%

Entrust Datacard Case Study

Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a September 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Self Service is great, and using the deployed mobile tokens has saved us untold hours of support and management of tokens.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:

  • Solved the following challenges by deploying Entrust Datacard’s authentication solution:
    • Reduced the amount of security risk
    • Simplified the authentication process for end users
    • Met regulatory requirement standards
    • Reduced costs
    • Replaced an existing authentication solution they felt no longer met their needs
  • Evaluated the following vendors before choosing Entrust Datacard:
    • RSA
    • Symantec
    • McAfee

Use Case

The key features and functionalities of Entrust Datacard that the surveyed company uses:

  • Most important product features to the purchasing decision:
    • Broad support for many authenticators and use cases
    • Risk based authentication / transparent authentication
    • User self-service features

Results

The surveyed company achieved the following results with Entrust Datacard:

  • Realized a Return on Investment in 9-12 months after implementing Entrust Datacard’s authentication solution.
  • Realized >75% of Return on Investment as a result of implementing Entrust Datacard’s authentication solution.
  • Increased productivity for their IT staff by 1-2 hours per work week with Entrust Datacard’s authentication solution.
  • Reduced costs by >75% with Entrust Datacard’s authentication solution.

Entrust Datacard Case Study

Large Enterprise Insurance Company

Introduction

This case study of a large enterprise insurance company is based on a September 2015 survey of Entrust Datacard customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It improves security.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Entrust Datacard:

  • Solved the following challenges by deploying Entrust Datacard’s authentication solution:
    • Reduced the amount of security risk
    • Simplified the authentication process for end users
    • Met regulatory requirement standards
  • Evaluated the following vendors before choosing Entrust Datacard:
    • None

Use Case

The key features and functionalities of Entrust Datacard that the surveyed company uses:

  • Most important product features to the purchasing decision:
    • Broad support for many authenticators and use cases
    • User self-service features

Results

The surveyed company achieved the following results with Entrust Datacard:

  • Realized >75% of Return on Investment as a result of implementing Entrust Datacard’s authentication solution
  • Increased productivity for their IT staff by 15-60 minutes per work week with Entrust Datacard’s authentication solution
  • Reduced costs by >75% with Entrust Datacard’s authentication solution


More to Explore



About Entrust Datacard

Entrust's software authentication platform manages today’s most secure identity credentials, solving their customers’ digital security challenges in cloud and mobile security, physical and logical access, citizen eID initiatives, certificate management, and SSL.

Entrust Datacard Website   Entrust Datacard Website