TechValidate Research on Cisco Enterprise Networks

10 Charts


Cisco Enterprise Networks Customer Research

What is the top priority for you (within your position) when making a Networking or Cloud buying decision?

Its ability to decrease management & network complexity
18%
Its ability to reduce long term CapEx costs
17%
Its overall reliability
12%
Its simplicity of use
11%
Overall return on the investment (Ratio of value to investment)
10%
Its ease of integration & time to use
8%
Its ability to improve competitive speed or efficiency
7%
Its ability to reduce ongoing OpEx costs
7%
Its robustness in managing & mitigating security concerns
5%
Its level of available support & training
2%
Its overall scalability
2%
Its ESG impact regarding sustainability
1%
Other
1%

Cisco's enterprise networking solutions Customer Research

Most Valuable Networking Capabilities

What were the top networking capabilities that helped your organization address disruptions before COVID-19?

Network segmentation
54%
Secure remote access
54%
Network automation
49%
Network analytics
41%
Data center interconnect for DR
28%
Cloud-based security
24%
Wireless performance (Wi-Fi 6 / 5G)
20%

Cisco's enterprise networking solutions Customer Research

Top 3 Network Concerns before COVID-19

Before COVID-19, what were the top 3 disruptions you were preparing your network to address?

Critical infrastructure failure
73%
IT and telecom outage
70%
Cybersecurity attack or data breach
69%

Cisco's enterprise networking solutions Customer Research

Top 3 Networking Priorities after COVID-19

What are your top networking priorities today?

Network security and compliance
59%
Secure remote workforce
57%
Operational efficiency
44%

Cisco's enterprise networking solutions Customer Research

Top 3 Networking Priorities before COVID-19

What were your top networking priorities before COVID-19?

Network security and compliance
69%
Operational efficiency
60%
Agility to enable business continuance / resilience
40%

Cisco's enterprise networking solutions Customer Research

When thinking about enabling your remote workforce, what are the biggest challenges you’re facing?

Security
65%
End-user behavior
52%
Application performance
43%
IT operations
35%
Scale
25%
Governance
19%
Direct access to cloud applications
13%

Cisco's enterprise networking solutions Customer Research

How are you preparing the network to keep employees safe, healthy, and productive when they return to campus?

Deploy more pervasive videoconferencing
62%
Social density insights to ensure safe working conditions
38%
Remote NetOps and Help Desk
35%
Deploy proximity reporting to maintain social distancing
32%
Enable new workplace safety capabilities like thermal cameras, advanced air filtration, touchless elevator controls
30%
Critical asset tracking to improve operational efficiencies
22%
Enable increased process automation with IoT, robotics etc.
14%

Cisco's enterprise networking solutions Customer Research

What are your top 3 networking priorities today?

Network security and compliance
59%
Secure remote workforce
57%
Operational efficiency
44%
Agility to enable business continuance / resilience
35%
Ability to support business transformation
30%
Safe and smart workplace
28%
Employee application experience
15%
Evolution to multicloud
15%
Customer application experience
13%

Cisco Enterprise Networks Customer Research

Which of these Cisco DNA Center software benefits would be most useful to your organization?

Secure access by automatically recognizing and quickly applying policy for devices and users throughout the organization, consistently (Scalable access policy): 31%
Spend less time troubleshooting and drive fast issue resolution with insights from AI/ML-based network intelligence (Campus network assurance): 28%
Automate policy-based provisioning with both plug-and-play and zero touch modes (Network device onboarding): 17%
Connect the right users and things to trusted applications, minimizing security vulnerabilities and helping drive compliance (Campus network segmentation): 13%
Enhance security and add new capabilities with timely and automated network device image updates and consistent configurations (Campus software image management): 11%

Cisco Enterprise Networks Customer Research

Did you know you can gain even more networking capabilities when you purchase the Cisco Catalyst 9000 switch or wireless device, Cisco DNA software, and the Cisco DNA Center appliance?

No, I’m not aware of the additional networking capabilities and benefits of Cisco DNA Center
25%
No, I don’t know what a Cisco DNA Center appliance is
22%
No, my partner/ account manager didn’t introduce me to it
17%
Yes, I know I need it – just at a later date
17%
Yes, but the benefits gained from Cisco DNA Center weren’t my organization’s top priority
15%
Yes, I already purchased them and am leveraging the additional networking capabilities
12%
Yes, but the cost of the Cisco DNA Center appliance was not in my budget
12%
Yes, but I already have a network management tool and don’t need additional Cisco DNA Center benefits
10%
Yes, but the solution is too complex to install
5%



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