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TechValidate Research on EMS Software

These pages present data that TechValidate has sourced via direct research with verified customers and users of EMS Software. TechValidate stands behind the authenticity of all published data. Learn more »



1,422 Customers Surveyed

11,737 Data Points Collected

95 Published TechFacts

21 Published Charts

43 Published Case Studies



Selected Research Highlights


EMS Software Solves Meeting Headaches for Leidos

Using EMS Software, Leidos solved for a number of issues concerning meeting and room scheduling including:

  • Eliminating the manual and inefficient scheduling process
  • The need for a solution that integrated with major resource management systems, such as video conferencing and catering
  • The lack of information about space utilization, such as when and how often rooms were being used
  • The lack of visibility into use of resources and services fulfilled
  • Employees lacking the flexibility to reserve spaces that support varied work and tasks
  • The lack of visibility into all meetings and events happening now and in the future

EMS Software Customer Fact

Competitive Win

A large enterprise professional services company chose EMS software over Asure Software (Meeting Room Manager), Condeco, Rendezvous, and Datacraft.

EMS Customer Research

How long did it take for you to begin realizing a return on your EMS software purchase?

Less than 3 months: 27%
Less than 6 months: 11%
Less than 12 months: 11%
Less than two years: 4%
Not currently measuring: 44%
Not yet deployed: 2%

EMS Customer Research

Prior to using EMS software, what did you use for meeting room scheduling?

Microsoft Outlook
20%
Microsoft Excel
9%
Google Calendar
6%
Asure Software (Meeting Room Manager)
2%
CollegeNET (Resource25)
2%
Ad Astra
1%
AgilQuest
1%
Nothing, we chose EMS first
31%

Case Study: Morgan State University

Introduction

This case study of Morgan State University is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service.

“EMS gives us the ability to make on-the-spot adjustments to rooms and events. Mistakes can be easily and expediently corrected so that the clients are never aware of any difficulties.”

Challenges

  • Chose EMS over the competition because:
    • It was the easiest to install and use
    • Its capabilities best matched their requirements
    • It came highly recommended
  • EMS solved:
    • The manual and inefficient scheduling process
    • The lack of information about space utilization such as when and how often rooms were being used
    • The lack of visibility into use of resources and services fulfilled
    • The lack of visibility into all meetings and events happening now and in the future
    • The breakdown in communication among departments required to manage a meeting or event

Use Case

  • Migrated to EMS Software from:
    • Fastbook

Results

  • Realized a ROI in less than 3 months from their investment in EMS.
  • EMS increased productivity by:
    • Reducing time spent booking a meeting
    • Improving attendee communication, allowing meetings to start on time
    • Allowing attendees to focus on the meeting topic rather than spend time resolving unfulfilled service needs
  • EMS increased employee satisfaction by:
    • Creating an interactive workplace using digital signage, kiosks, and other technical integrations
  • EMS enabled Morgan State University to differentiate their brand by:
    • Creating positive meeting experiences with prospects, partners, and customers
    • Enabling their space to reflect our brand personality and organizational culture

Case Study: Tufts University

Introduction

This case study of Tufts University is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service.

“EMS allows us to efficiently manage room reservations and resources using a distributed model across our campuses and schools. The ability for faculty, staff, and students to make room reservations and have clear visibility into their schedule has positively impacted our overall operational efficiency of managing space across the university.”

Challenges

  • Chose EMS Software over the competition because:
    • Capabilities best matched our requirements
    • Competitively priced
  • EMS solved:
    • The manual and inefficient scheduling process
    • Microsoft Outlook capabilities were no longer suffcient
    • The lack of information about space utilization, such as when and how often rooms were being used
    • The lack of visibility into use of resources and services fulfilled
    • The lack of visibility into all meetings and events happening now and in the future

Use Case

  • Migrated to EMS from:
    • Microsoft Outlook

Results

  • Chose EMS over:
    • Asure Software
    • CollegeNET
  • Realized ROI in less than 12 months from our investment in EMS.
  • EMS increased productivity by:
    • Reducing administrative time spent managing meetings


More to Explore



About EMS Software

EMS Software™ helps millions of people create great meetings. AIG, Yale University, Accenture, and thousands of others rely on EMS Software to increase productivity, attract and retain people, reduce costs, and differentiate their brand. EMS Software offers depth and breadth of functionality, a fast and easy way to schedule a meeting, and an exceptional customer experience.

EMS Software Website   EMS Software Website