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TechValidate Research on EMS Software

These pages present data that TechValidate has sourced via direct research with verified customers and users of EMS Software. TechValidate stands behind the authenticity of all published data. Learn more »



1,422 Customers Surveyed

11,737 Data Points Collected

95 Published TechFacts

21 Published Charts

43 Published Case Studies



Selected Research Highlights


EMS Software – Increasing Productivity for Health Care Organizations

EMS has allowed us to increase employee productivity by:

Reducing time spent booking a meeting
92%
Reducing administrative time spent managing meetings
85%
Improving attendee communication, allowing meetings to start on time
23%
Allowing attendees to focus on the meeting topic rather than spend time resolving unfulfilled service needs
23%

EMS Helps Organizations Attract and Retain Top Talent

EMS has helped us attract and retain people by:

Offering our employees the flexibility to choose when, where and how they work
43%
Enabling us to design our space to match employee personalities and desires, thus increasing employee satisfaction
40%
Creating an interactive workplace using digital signage, kiosks, and other technical integrations
44%

Case Study: Minnesota State Colleges And Universities

Introduction

This case study of Minnesota State Colleges and Universities is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service.

“Going to a single system and trying to standardize our offerings has helped us establish better benchmarks within our organization.”

Challenges

  • Chose EMS over the competition because:
    • It seemed to be the most flexible for our needs
  • EMS solved:
    • The manual and inefficient scheduling process
    • Wanting a vendor that provided excellent customer support
    • The lack of information about space utilization, such as when and how often rooms were being used
    • The lack of visibility into use of resources and services fulfilled
    • Employees lacking the flexibility to reserve spaces that support varied work and tasks
    • Having to use multiple systems to make a complete meeting reservation
    • The lack of visibility into all meetings and events happening now and in the future
    • The breakdown in communication among departments required to manage a meeting or event

Use Case

  • Migrated to EMS software from:
    • Microsoft Outlook

Results

  • Chose EMS software over:
    • R25
  • EMS significantly reduced costs by:
    • Consolidating the number of systems used to schedule and manage a meeting into just one system

EMS integration with Outlook the key to success for Cox Enterprises

The integration with Outlook has facilitated the room reservation process and meeting invites. Most of our employees utilize Outlook for the scheduling and this integration has been key to the way they work.

Joe Salazarte, Meeting and Event Services Department, Cox Enterprises

ROI in less than 6 months

Office of the Comptroller of the Currency realized a ROI in less than 6 months from their investment in EMS.

Case Study: Large Enterprise Professional Services Company

Introduction

This case study of a large enterprise professional services company is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“EMS provides us with a stable system, is very flexible, and can be customized per local office needs.”

Challenges

  • Chose EMS Software over the competition because:
    • Easiest to install and use
    • Capabilities best matched our requirements
    • Superior integration with existing systems
  • EMS solved:
    • The need for a solution that integrated with major resource management systems such as video conferencing, catering, etc.
    • Meeting spaces being regularly double booked
    • The lack of information about space utilization such as when and how often rooms were being used
    • Having to use multiple systems to make a complete meeting reservation
    • The breakdown in communication among departments required to manage a meeting or event

Use Case

  • Migrated to EMS from:
    • Redwood Systems

Results



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About EMS Software

EMS Software™ helps millions of people create great meetings. AIG, Yale University, Accenture, and thousands of others rely on EMS Software to increase productivity, attract and retain people, reduce costs, and differentiate their brand. EMS Software offers depth and breadth of functionality, a fast and easy way to schedule a meeting, and an exceptional customer experience.

EMS Software Website   EMS Software Website