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TechValidate Research on EMS Software

These pages present data that TechValidate has sourced via direct research with verified customers and users of EMS Software. TechValidate stands behind the authenticity of all published data. Learn more »



1,422 Customers Surveyed

11,737 Data Points Collected

95 Published TechFacts

21 Published Charts

43 Published Case Studies



Selected Research Highlights


EMS Enables Organizations to Reduce Costs

EMS has allowed us to reduce costs by:

Increasing our overall space utilization and thus reducing square footage per employee
36%
Reducing the number of wasted service deliveries on changed or cancelled meetings
35%
Reducing energy usage by automating HVAC operations
8%
Consolidating the number of systems used to schedule and manage a meeting into just one system
75%

Case Study: Large Law Firm

Introduction

This case study of a Large Law Firm is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service.

“EMS has allowed us to increase the quality of our service and communication to our staff and clientele.”

Challenges

  • Chose EMS over the competition because:
    • Capabilities best matched their requirements
  • EMS solved:
    • Wanting a vendor that provided excellent customer support
    • The lack of information about space utilization, such as when and how often rooms were being used
    • The lack of visibility into use of resources and services fulfilled
    • The lack of visibility into all meetings and events happening now and in the future
    • The breakdown in communication among departments required to manage a meeting or event

Use Case

  • Migrated to EMS software from:
    • RoomTracker

Results

  • Chose EMS software over:
    • Condeco
    • Meeting Room Manager
  • Realized an ROI in less than 3 months from their investment in EMS.
  • Significantly reduced costs with EMS by:
    • Increasing their overall space utilization and thus reducing the square footage per employee
    • Consolidating the number of systems used to schedule and manage a meeting into just one system
  • EMS increased productivity by:
    • Reducing administrative time spent managing meetings
  • Has been able to differentiate their brand by:
    • Creating positive meeting experiences with prospects, partners, and customers
    • Enabling their space to reflect our brand personality and organizational culture

Wichita State Improves Customer Communications

EMS has improved our ability to communicate with our customers and keep everyone informed on how an event progresses. Virtual EMS is a real benefit to our customers.

Maria Ciski, Director, University Event Services, Wichita State University

Leidos Increases Employee Productivity Using EMS Software for Meeting and Room Scheduling

Leidos increased productivity with EMS Software by reducing administrative time spent managing meetings, improving attendee communication, and allowing attendees to focus on the meeting topic rather than spend time resolving unfulfilled service needs.

Case Study: Large Enterprise Health Care Company

Introduction

This case study of a large enterprise health care company is based on a September 2015 survey of EMS Software customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“EMS has allowed us to streamline our booking process.”

Challenges

  • Chose EMS Software over the competition because:
    • Capabilities best matched our requirements
  • EMS solved:
    • The lack of visibility into use of resources and services fulfilled
    • Employees lacking the flexibility to reserve spaces that support varied work and tasks
    • Having to use multiple systems to make a complete meeting reservation

Use Case

Migrated to EMS from:
*
Homegrown system

Results

  • Chose EMS over:
    • Asure Software
    • CollegeNET
    • Condeco
    • AgilQuest

EMS Customer Research

What challenge(s) led you to select EMS?

Manual scheduling processes were inefficient and cumbersome
52%
Lack of visibility into all meetings and events happening now and in the future
37%
Breakdown in communication among departments required to manage a meeting or event
33%
Lack of information about space utilization, such as when and how often rooms were being used
30%
Lack of visibility into use of resources and services fulfilled
26%
Needed a solution that integrated with major resource management systems, such as video conferencing, catering, etc.
22%
Had to use multiple systems to make a complete meeting reservation
15%
Other
22%


More to Explore



About EMS Software

EMS Software™ helps millions of people create great meetings. AIG, Yale University, Accenture, and thousands of others rely on EMS Software to increase productivity, attract and retain people, reduce costs, and differentiate their brand. EMS Software offers depth and breadth of functionality, a fast and easy way to schedule a meeting, and an exceptional customer experience.

EMS Software Website   EMS Software Website