TechValidate Research on Elsevier ScienceDirect

66 Charts – Page 1 of 3


ELSEVIER 2021 TEACHING & LEARNING Customer Research

Librarian responses

How familiar are you with the following resources?

Extremely familiar Moderately familiar Somewhat familiar Slightly Familiar Not at all familar
Elsevier Library Connect

19%

24%

14%

12%

31%

Elsevier Researcher Academy

11%

21%

17%

13%

38%

Elsevier Connect

11%

22%

19%

12%

36%

ELSEVIER 2021 TEACHING & LEARNING Customer Research

Teaching Faculty Responses

From the list below, which are your top priorities related to supporting Teaching & Learning goals?

Very important Important Neutral Low importance Not at all important
Creating/updating syllabi (incl: assignments)

54%

36%

8%

1%

1%

Making Open Educational Resources (OER) & open textbooks available

37%

37%

19%

5%

2%

Remote access to databases (research and A&I databases)

49%

35%

13%

2%

1%

Driving student engagement & success

64%

32%

4%

0%

0%

Engaging with the library for materials & support

40%

41%

15%

3%

1%

Elsevier ScienceDirect Customer Research

From the list below, which are the top priorities for your library related to supporting Teaching & Learning goals?

Very important Important Neutral Low importance Not at all important

Open Educational Resources (OER) materials/open textbooks
Remote access to full text and A&I databases (ex: ScienceDirect, Scopus, etc.)
Student engagement
Faculty engagement
Information literacy
Supporting online technologies (e.g., embedding links from library content into your institution's LMS)

Elsevier ScienceDirect Customer Research

In comparison to other tools you have used, what do you like most about ScienceDirect?

Platform ease of use
71%
Content quality
60%
Content coverage
59%
Content uniqueness
11%

Elsevier ScienceDirect Customer Research

What other information sources or tools do you use in your work?

Google Scholar
75%
Research Gate
59%
Springerlink
56%
Wiley
54%
PubMed Central
41%
Nature Research
28%
RightFind Document Delivery
19%
Academia.edu
18%
PLOS ONE
18%
Reprints Desk
16%

Elsevier ScienceDirect Customer Research

ScienceDirect has supported me achieving the following business objectives (select all that apply)

Accelerate research, improve commercial viability
52%
Use my time efficiently and effectively
51%
Improve R&D productivity
46%
Make decisions based on the high-quality scientific information
46%
Stimulate innovation and support the journey of research innovation
44%
Uncover more novel science
38%

Elsevier ScienceDirect Customer Research

How often do you use ScienceDirect?

Daily: 23%
Weekly: 42%
Biweekly: 11%
Monthly: 8%
On a project base: 16%

Elsevier ScienceDirect Customer Research

Please rate how much you agree with the following statements: If I could not read pre-1995 articles, I would:

Strongly agree Agree Disagree Strongly disagree

Miss out on a reference I need for my work
Worry I do not have the complete picture
Wonder if I am repeating previous work

Elsevier ScienceDirect Customer Research

Please rate how much you agree with the following statements regarding ScienceDirect pre-1995 articles:

Strongly agree Agree Disagree Strongly disagree

Having access is useful for my research preparation
Reading them sparks new ideas for me
They provide relevant knowledge
Their quality is high
I could not do my work without them

Elsevier ScienceDirect Customer Research

Please select when this type of paper (an article published before 1995) would be useful to a researcher like yourself:

Looking for foundational knowledge about my area of research
78%
Knowledge gathering when doing interdisciplinary research
42%
Gathering overall knowledge on the evolution of a particular issue
53%
Validating past works and experiments that have already been done
42%
As a catalyst for pursuing new areas of research
27%

Elsevier ScienceDirect Customer Research

What level of researcher are you? Please select the level that best fits what you do today.

Undergraduate: 22%
Graduate: 26%
Post-doc: 7%
Professor: 24%
Principal Investigator: 15%
Other: 7%

Elsevier ScienceDirect Books Customer Research

Please rate how much you agree with the following statement: In my work I often…

Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree

Do interdisciplinary research
Come across unknown terms
Use books & journals together
Have a lack of time
Need fundamental information

Elsevier ScienceDirect Books Customer Research

Please select the answers that you agree with (you may select multiple answers). Topic pages help me to:

Learn about an unknown term
71%
Quickly access relevant foundational content
68%
Understand and interpret scientific literature
64%
See different points of view and connections in a topic
63%
Save time
57%
Keep up to date on a topic
56%
Discover more
56%
Access book content I wouldn’t have otherwise found
55%

Elsevier ScienceDirect Books Customer Research

Please select which situations you think ScienceDirect topic pages would be useful for? You may select multiple answers.

Current research
75%
Background reading in new area
73%
Background reading in primary specialty
64%
Planning future research
60%
Teaching or Coursework
56%
Conference
32%

Elsevier ScienceDirect Books Customer Research

Please rate how much you agree with the following statement: Topic pages…

Strongly Agree Agree Neither Agree or Disagree Disagree Strongly Disagree

help me achieve my goals
save me time
spark new ideas for me
provide relevant knowledge
teach me about new topics

Elsevier ScienceDirect Books Customer Research

Please select when this type of page (a topic page) would be useful to a researcher.

Investigating a new subject area for multidisciplinary research
75%
When coming across an unfamiliar term in a journal article
48%
Learning about a new subject as a student
65%
Use as a teaching tool
42%
Reading in current research area
68%
Looking up a technique or methodology
60%

Elsevier ScienceDirect Customer Research

The Personalized Recommender empowers researchers.

Strongly Agree Agree Neither agree or disagree Disagree

Are relevant to my interests
Save me time searching
Are accurate based on my needs

Elsevier ScienceDirect Books Customer Research

What are the key platform advantages offered by Books from Elsevier on ScienceDirect?

Accessing books together with journals on a single platform
68%
Trusted, authoritative content from a reputable publisher
45%
Easy to download and print (no digital rights management restrictions - DRM)
42%
Powerful browse and search to find information fast
40%
Linking out from references into various other content types
29%
Single platform/log-in with integrated book and journal
26%
Strongly accessible platform for users requiring additional support
13%
Supports multi-user/concurrent access at any time from any location
13%
Portability of the content to other platforms (e-readers, tablets,smart phones, etc.)
12%
Ability to collaborate and knowledge share with colleagues via Mendeley
7%

Elsevier ScienceDirect Books Customer Research

How often do you use ScienceDirect?

Daily: 6%
Weekly: 22%
Monthly/project based: 51%
ScienceDirect isn’t useful in my work: 8%
Other: 14%

Elsevier Reference Module from ScienceDirect Customer Research

What type of researcher do you think would benefit most from the Reference Module?

Graduate Student
83%
Post Doc Researcher
67%
Principle investigator/ Head of Lab
50%
Professor
33%
Undergraduate Student
33%
Lab Technician
17%

Elsevier Reference Module from ScienceDirect Customer Research

What challenges are you aiming to solve using the Reference Module?

Access to wide range of content
63%
Need for foundational content
63%
Getting up to speed in a new area
50%
Gaining additional context for a journal article
38%
Generating new direction for a project
38%
Learning about a subject as a student
38%
Preparing to teach a course in a new subject area
13%

Elsevier Reference Module from ScienceDirect Customer Research

What are the key platform advantages offered by Reference Modules from Elsevier on ScienceDirect?

Accessing Reference Modules together with journals on a single platform
100%
Having access to the full depth and breadth of the subject in one location
67%
Linking out from cited references into various other content types
67%
Easy to download and print (no digital rights management restrictions - DRM
50%
Portability of the content to other platforms (e-readers, tablets, smart phones, etc.)
33%
Supports multi-user/concurrent access at any time from any location
33%

Elsevier Reference Module from ScienceDirect Customer Research

Please answer the question below by indicating your level of agreement with the following statements regarding Reference Modules on ScienceDirect.

Strongly Agree Agree Neither agree or disagree Disagree

They are comprehensive
Content is reliable
Content is useful
Search results are relevant
Mobile access is important

Elsevier Reference Module from ScienceDirect Customer Research

Which of the following types of research do you think the Reference Module is most useful for?

Desk research (e.g. secondary research)
63%
Bench research (e.g. lab-based research)
38%
Teaching / lecturing
38%
Field Research
25%
Learning as a student
25%

Elsevier Reference Module from ScienceDirect Customer Research

How often do you use Reference Modules on ScienceDirect?

Monthly/project based: 86%
ScienceDirect isn't useful in my work: 0%
Other: 14%

Elsevier Reference Module from ScienceDirect Customer Research

How often do you do research on topics outside your area of expertise?

Weekly: 15%
Monthly: 46%
Not typically: 38%

Elsevier ScienceDirect Books Customer Research

Does distance learning play a role in your need for eResources?

Yes
71%
No
25%
Other
4%

Elsevier ScienceDirect Books Customer Research

What is your timeline for transition?

1-3 months: 4%
4-6 months: 1%
6-12 months: 9%
Not planning at this time: 43%
Other: 42%

Elsevier ScienceDirect Books Customer Research

What types of marketing and promotional materials would you find the most useful to promote your collection of ebooks?

Email templates with links to top titles by subject area
68%
Email templates with links to tutorials
63%
Printable tutorials
63%
Printable posters
47%
Web banners
47%
Printable flyers
42%
Short promotional blurbs
21%
Computer screensavers
11%

Elsevier Reference Module from ScienceDirect Customer Research

What is your favorite thing about the Reference Module?

Kept up to date
83%
On ScienceDirect
67%
Authoritative
50%
Covers all areas of a discipline in one place
50%
Interdisciplinary
50%
Easy to use
33%



More Research on Elsevier ScienceDirect