Original Research on Elsevier ScienceDirect

Elsevier ScienceDirect Customer Research

How would you rate ScienceDirect regards to improving R&D productivity in the following areas?

Excellent Very Well Good Needs Improvement N/A

Save time by providing immediate access to knowledge
Save time by not repeating the work of others
Save time by reducing the number sources that are needed to make decisions
Reduce risk based on peer-reviewed information for validating investment ideas
Efficiently provides answers to questions

Elsevier ScienceDirect Books Case Study

Small Business Professional Services Company

Introduction

This case study of a small business professional services company is based on an August 2016 survey of Elsevier ScienceDirect Books customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Sometimes the teams handling requests before me are not able to find a title, it is gratifying when I am able to find it on Science Direct.”

“When looking to solve a specific problem, a single use of a book can have more impact on the final outcome than all of the other combined resources used.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier ScienceDirect Books:

Uses Books from Elsevier on ScienceDirect to solve the following challenges:
- Foundational content

Use Case

Uses ScienceDirect daily
Conducts Document Retrieval as part of the role

Used Books or Boom chapters in their research to accomplish the following:
- Lead to other resources via citations, references, and insights

Results

Values the following platform advantages offered by Books from Elsevier on ScienceDirect:

Ability to access books together with journals on a single platform
Ease of downloading and printing
Single platform/log-in with integrated book and journal

Elsevier ScienceDirect Books Case Study

Petrobras

Introduction

This case study of Petrobras is based on an August 2016 survey of Elsevier ScienceDirect Books customers by TechValidate, a 3rd-party research service.

“The platform offers consolidation, coherence and a relevant volume of information.”

“When looking to solve a specific problem, a single use of a book can have more impact on the final outcome than all of the other combined resources used.”

Challenges

Uses Books from Elsevier on ScienceDirect to solve the following challenges:

Foundational content
Interdisciplinary content
Generating new direction for a project
Getting up to speed in a new area
Gaining additional context for a journal article
Tackling a challenging problem

Use Case

The key features and functionalities of Elsevier ScienceDirect Books that the surveyed company uses:

Uses ScienceDirect monthly or project based
Conducts desk research (e.g. secondary research) as part of the role
Used Books or Boom chapters in their research to accomplish the following:
- Suggest a possible path forward when looking for direction
- Explore unfamiliar subject matter
- Suggest a possible path forward if research has stalled, or has gone in an unexpected direction
- Validate ideas/theories
- Support serendipitous moments (e.g. helping to spark a new line of thinking)
- Facilitate new paths for investigation that they would not have otherwise been able to see

Results

Values the following platform advantages offered by Books from Elsevier on ScienceDirect:

Ability to access books together with journals on a single platform
Ability to link out from references into various other content types
Trusted, authoritative content from a reputable publisher
Powerful browse and search to find information fast
Strongly accessible platform for users requiring additional support
Increased productivity by 25% to 49% using Books on ScienceDirect

Elsevier ScienceDirect Customer Testimonial

In journals, you will see and read one topic organized to describe or convince an idea most of the time. On the other hand ebooks offer different dimensions of a certain topic even more than organized book written to dispense the developments in that area. The other most important topic that should be mentioned here is e-books offer you with all the developments under your topic of study in a concise and concrete manner.

— Zewdie Gebrie, Graduate Student, Tikur Anbessa Hospital

ELSEVIER 2021 TEACHING & LEARNING Customer Research

Faculty Respondents in NOAM (US & Canada)

If you use Digital Commons, please select the Teaching & Learning objectives below that are supported by Digital Commons.

Finding relevant content (conducting literature search)	68%
Visible sharing of course materials	61%
Identifying areas of interest for lesson plans/creating course syllabus	46%
Other	11%

Elsevier ScienceDirect Books Customer Testimonial

Elsevier Books provide you with the information that you are looking for and ultimately provides more than you expected.

— Librarian, Educational Institution

TechValidate Research on Elsevier ScienceDirect

These pages present data that TechValidate has sourced via direct research with verified customers and users of Elsevier ScienceDirect. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Selected Research Highlights

Small Business Professional Services Company

Introduction

Challenges

Use Case

Results

Company Profile

About Elsevier ScienceDirect Books

Petrobras

Introduction

Challenges

Use Case

Results

Company Profile

About Elsevier ScienceDirect Books

Faculty Respondents in NOAM (US & Canada)

More to Explore

About Elsevier ScienceDirect

Elsevier eBooks help researchers explore unfamiliar subject matter, branch into related disciplines and test novel theories—giving rise to those serendipitous moments of discovery that are often key turning points in research.