TechValidate Research on Elsevier Knovel

12 Case Studies


Elsevier Knovel Case Study

Ecolab

Introduction

This case study of Ecolab is based on a July 2016 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

“Reduce searching time and cost of our team to get technical information.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Would discover technical information for their projects from the following places if they didn’t have access to Knovel:
    • Internal databases
    • Internet searches
    • Other paid information sources
    • Journals

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

  • Uses Knovel monthly / on a project-basis.
  • Uses the following tools in their work in addition to Knovel:
    • Journals
    • Patents
  • Uses Knovel for the following tasks/projects:
    • Developing new or improving processes
    • Getting up to speed

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Uses Knovel to support the following outcome and business objective:
    • Operational excellence
  • Rates their level of agreement with the following statements:
    • Knovel is comprehensive: agree
    • Knovel content is relaible: strongly agree
    • Interactive content is useful: strongly agree
    • Search results are relevant: strongly agree
    • Mobile access is important: agree

Elsevier Knovel Case Study

Engineering & Construction Company

Introduction

This case study of a large enterprise construction company is based on a 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“It is easy to use Knovel when trying to find new information. It is a nice tool to have and very helpful when looking for technical information”

- Electrical Engineer

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Would discover technical information for their projects from the following places if they didn’t have access to Knovel:
    • Colleagues
    • Internal databases
    • Internet searches

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

  • Uses Knovel monthly / on a project-basis.
  • Uses the following tools in their work in addition to Knovel:
    • Codes & standards
  • Uses Knovel for the following tasks/projects:
    • Getting up to speed
    • Professional Development/Certification

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Uses Knovel to support the following outcomes and business objectives:
    • Improving engineering outcomes
  • Rates their level of agreement with the following statements:
    • knovel is comprehensive: agree
    • knovel content is relaible: strongly agree
    • interactive content is useful: agree
    • search results are relevant: agree

Elsevier Knovel Case Study

Large Enterprise Electronics Company

Introduction

This case study of a large enterprise electronics company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“When designing new products we need material, processing, and design guidelines for potential products. There is a wealth of information available on Knovel.”

- Product Development Engineer, Large Enterprise Electronics Company

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenges:
    • Reduce design iterations, testing cycles and overdue schedules
    • Reduce design and development completion time

Use Case

  • Uses Knovel once a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
  • Reports that Knovel has had a 10-25% (noticeable) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
  • Would spend > 15 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Elsevier Knovel Case Study

W.R. Grace

Introduction

This case study of W.R. Grace is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

“Knovel has helped us to better understand the options we have while developing a new product and all the financial and operational risks associated with it.”

- Pedro Gallardo, R & D Chemist, W. R. Grace

Challenges

The business challenges that led W.R. Grace to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenges:
    • Reduce design iterations, testing cycles and overdue schedules
    • Reduce design and development completion time

Use Case

The key features and functionalities of Elsevier Knovel that W.R. Grace uses:

  • Uses Knovel a few times a week.

Results

W.R. Grace achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
    • Is the go-to resource for materials, substance or properties data
  • Reports that Knovel has had a <10% (minimal) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 10-25% (noticeable improvement) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 10-25% (noticeable improvement) with Knovel.
  • Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Elsevier Knovel Case Study

TE Connectivity

Introduction

This case study of TE Connectivity is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

“When designing new products we need material, processing, and design guidelines for potential products. There is a wealth of information available on Knovel.”

- John Newman, Product Development Engineer, TE Connectivity

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenges:
    • Reduce design iterations, testing cycles and overdue schedules
    • Reduce design and development completion time

Use Case

  • Uses Knovel once a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
  • Reports that Knovel has had a 10-25% (noticeable) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
  • Would spend > 15 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Elsevier Knovel Case Study

Large Enterprise Chemicals Company

Introduction

This case study of a large enterprise chemicals company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We are initiating the use of Knovel in our investigations. I don’t have a number, but it has helped us to reduce searching time.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenge:
    • Reducing time at initial stages of investigations

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

  • Uses Knovel a few times a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following way:
    • Has comprehensive and reliable content
  • Reports that Knovel has had a 0% (no) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 0% (no impact at all) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by <10% (minimal improvement) with Knovel.
  • Would spend 1-3 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Elsevier Knovel Case Study

Large Enterprise Chemical Company

Introduction

This case study of a large enterprise chemical company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

“Knovel has helped us to better understand the options we have while developing a new product and all the financial and operational risks associated with it.”

- R & D Chemist, Large Enterprise Chemical Company

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenges:
    • Reduce design iterations, testing cycles and overdue schedules
    • Reduce design and development completion time

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

  • Uses Knovel a few times a week.

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
    • Is the go-to resource for materials, substance or properties data
  • Reports that Knovel has had a <10% (minimal) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 10-25% (noticeable improvement) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 10-25% (noticeable improvement) with Knovel.
  • Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Elsevier Knovel Case Study

Cytec Industries Inc.

Introduction

This case study of Cytec Industries Inc. is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

“Granted us easy access to databases of physic-chemical properties, equipment data, chemical compatibility, industry best practices, explanatory texts of international construction and design codes.
Reduced the required time and necessity of consultants.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

  • Uses Knovel to solve the following challenges:
    • Reduce design and development completion time
    • Improve knowledge support and accessibility of reliable data for users in multiple locations

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

  • Uses Knovel a few times a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
    • Is the go-to resource for materials, substance or properties data
  • Reports that Knovel has had a 10-25% (noticeable) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 10-25% (noticeable improvement) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
  • Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Case Study: Small Business Energy & Utilities Company

Introduction

This case study of a small business energy & utilities company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Uses Knovel to solve the following challenges:
    • Meet compliance and regulatory requirements

Use Case

  • Uses Knovel a few times a month.

Results

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
  • Reports that Knovel has had a 0% (no) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 0% (no impact at all) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 0% (no impact at all) with Knovel.
  • Would spend 1-3 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Case Study: Large Enterprise Industrial Manufacturing Company

Introduction

This case study of a large enterprise industrial manufacturing company is based on a December 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Reduction of search time (for information).”

Challenges

  • Uses Knovel to solve the following challenges:
    • Reduce design iterations, testing cycles and overdue schedules
    • Reduce design and development completion time
    • Improve knowledge support and accessibility of reliable data for users in multiple locations

Use Case

  • Uses Knovel a few times a week.

Results

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the fastest and most efficient search capabilities
    • Has interactive graphs, tables and equations help expedite design and development work
  • Reports that Knovel has had a 25-40% (definitive) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 10-25% (noticeable improvement) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 25-40% (definitive improvement) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
  • Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Case Study: Global 500 Energy & Utilities Company

Introduction

This case study of a Global 500 energy & utilities company is based on a January 2016 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Uses Knovel to solve the following challenge:
    • Meet compliance and regulatory requirements

Use Case

  • Uses Knovel once a month.

Results

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the fastest and most efficient search capabilities
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
    • Has interactive graphs, tables and equations help expedite design and development work
  • Reports that Knovel has had a 0% (no) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 25-40% (definitive improvement) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 0% (no impact at all) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 0% (no impact at all) with Knovel.
  • Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Case Study: Large Enterprise Industrial Manufacturing Company

Introduction

This case study of a large enterprise industrial manufacturing company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Knovel has helped me with the correct product size selection on various applications.”

Challenges

  • Uses Knovel to solve the following challenges:
    • Improve process automation and process control

Use Case

  • Uses Knovel once a month.

Results

  • Benefited from Knovel in the following ways:
    • Has comprehensive and reliable content
    • Is the fastest and most efficient search capabilities
    • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
    • Is the go-to resource for engineering best practices and proven solutions
  • Reports that Knovel has had a <10% (minimal) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
  • Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
  • Minimized rework or reduced the cycle time between raw material and final product by 0% (no impact at all) with Knovel.
  • Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
  • Would spend > 15 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.



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