TechValidate Research on Elsevier Knovel

Introduction

This case study of Cytec Industries Inc. is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

• Uses Knovel to solve the following challenges:
  • Reduce design and development completion time
  • Improve knowledge support and accessibility of reliable data for users in multiple locations

Use Case

The key features and functionalities of Elsevier Knovel that the surveyed company uses:

• Uses Knovel a few times a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

• Benefited from Knovel in the following ways:
  • Has comprehensive and reliable content
  • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
  • Is the go-to resource for materials, substance or properties data
• Reports that Knovel has had a 10-25% (noticeable) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
• Minimized operational disruptions caused by process or equipment issues by 10-25% (noticeable improvement) with Knovel.
• Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
• Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
• Would spend 7-11 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.

Introduction

This case study of a large enterprise electronics company is based on a November 2015 survey of Elsevier Knovel customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Knovel:

• Uses Knovel to solve the following challenges:
  • Reduce design iterations, testing cycles and overdue schedules
  • Reduce design and development completion time

Use Case

• Uses Knovel once a month.

Results

The surveyed company achieved the following results with Elsevier Knovel:

• Benefited from Knovel in the following ways:
  • Has comprehensive and reliable content
  • Is the go-to resource for getting up to speed on unfamiliar topics, technologies and processes
• Reports that Knovel has had a 10-25% (noticeable) impact on their ability to develop products and processes that meet EHS and regulatory demands or key customer criteria.
• Minimized operational disruptions caused by process or equipment issues by 0% (no impact at all) with Knovel.
• Minimized rework or reduced the cycle time between raw material and final product by 10-25% (noticeable improvement) with Knovel.
• Reduced costs in their design and development work (including consultancy fees and internal costs) by 25-40% (definitive improvement) with Knovel.
• Would spend > 15 hours per month finding and analyzing information for their projects if they no longer had access to Knovel.