TechValidate Research on Elsevier Clinical Solutions


Elsevier Revenue Cycle eLearning Case Study

Medical Audit Resource Services

Introduction

This case study of Medical Audit Resource Services is based on a September 2017 survey of Elsevier Revenue Cycle eLearning customers by TechValidate, a 3rd-party research service.

“I love that the modules are AHIMA approved and updated regularly to ensure the most accurate and up-to-date information. My staff has greatly benefitted from the education provided by Elsevier, and especially the competency tests that tell them exactly which modules they need to maximize their skill-sets.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Revenue Cycle eLearning:

  • Evaluated and purchased Elsevier’s Revenue Cycle eLearning for the following reasons:
    • Quality of content (evidence-based, expert-authored, and peer-reviewed)
    • Customizable education to improve staff performance
    • Standardization and consistency across our organization

Use Case

The key features and functionalities of Elsevier Revenue Cycle eLearning that the surveyed company uses:

  • Uses the following Elsevier’s Revenue Cycle eLearning features:
    • Competency tools feature (for customizable education)
    • Coding guidelines for each specialty feature
    • Robust reporting feature (for both individuals & administrators/managers)
    • Identification feature (in order to identify the ICD-10-CM Official Guidelines for Coding and Reporting and ICD-10-PCS)
    • Documentation feature (because it is necessary to correctly code a disease or procedure)

Results

The surveyed company achieved the following results with Elsevier Revenue Cycle eLearning:

  • Is satisfied with Elsevier’s Revenue Cycle eLearning solutions.
  • Uses Elsevier Revenue Cycle eLearning solution for the following reasons:
    • Improve staff education and performance
    • Reduce claim denials and penalties
    • Optimize reimbursement
    • Improve data quality / documentation compliance
  • Achieved the following results/benefits from using Elsevier’s Revenue Cycle eLearning:
    • Improved their quality metrics / industry ranking
    • Improved adherence to proper documentation guidelines




About This Data

This data was sourced directly from verified users of Elsevier Clinical Solutions by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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