TechValidate Research on Elsevier Clinical Solutions

Introduction

This case study of US Department of Veterans Affairs is based on an October 2017 survey of Elsevier Clinical eLearning customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Elsevier Clinical eLearning:

• Purchased Elsevier’s Clinical eLearning for the following reasons:
  • Quality content (evidence-based, expertly authored, & peer reviewed)
  • Robust reporting features
  • Customizable education which improves staff performance
  • Standardization & consistency across their organization

Use Case

The key feature and functionality of Elsevier Clinical eLearning that the surveyed organization uses:

*Improve staff education & performance.

Results

The surveyed organization achieved the following results with Elsevier Clinical eLearning:

• Is very satisfied with Elsevier’s Clinical eLearning Courses.
• Improved in the following areas using Elsevier’s Clinical eLearning:
  • Increased orientation efficiency for new nurses
  • Increased efficiency in customizing and delivering education for nurses
• Considers the education features to continue providing staff with education from Elsevier’s Clinical eLearning to be the most important feature.

Introduction

This case study of Children’s Hospital Colorado is based on an April 2018 survey of ClinicalKey customers by TechValidate, a 3rd-party research service.

Challenges

• Their previous solution didn’t fulfill all of their users’ content needs, which prompted them to evaluate ClinicalKey.
• Purchased ClinicalKey in order to:
  • Reduce unnecessary referrals, tests and treatments
  • Reduce preventable illnesses and injuries
  • Help experienced physicians find information for rare cases
  • Provide a trusted clinical resource for clinicians

Use Case

• Their clinicians rely on ClinicalKey for the following:
  • To stay current on medical research in their field
  • To prepare for patient consultations
  • To confirm disease diagnosis or treatment
  • For information about specific treatments and/or tests
  • To prepare for presentations
• Has ClinicalKey integrated with their Epic EHR system.

Results

• ClinicalKey users experience the following benefits:
  • Make cost-efficient decisions regarding patient care
  • Reduced or prevented unnecessary tests and treatments
  • Can spend more time with patients as a result of getting quicker answers
• The customer indicated they are very satisfied with ClinicalKey and agrees that:
  • ClinicalKey has met the diverse content needs of clinicians at their institution
  • ClinicalKey is effective at providing comprehensive, complete clinical information
  • ClinicalKey is effective at presenting quick answers at the point of care
  • They have received positive feedback about ClinicalKey from users at their institution