TechValidate Research on Elsevier Clinical Solutions

Introduction

This case study of Hackensack Meridian Health/Jersey Shore University Medical Center is based on an April 2018 survey of ClinicalKey customers by TechValidate, a 3rd-party research service.

Challenges

• Their previous solution didn’t fulfill all of their users’ content needs, which prompted them to evaluate ClinicalKey.
• Purchased ClinicalKey in order to provide a trusted clinical resource for clinicians.

Use Case

• Their clinicians rely on ClinicalKey for the following:
  • To stay current on medical research in their field
  • To prepare for patient consultations
  • To confirm disease diagnosis or treatment
  • For information about specific treatments and/or tests
  • To prepare for presentations
• Has ClinicalKey integrated with their Epic EHR system.

Results

• ClinicalKey users experience the following benefits:
  • Experienced better patient outcomes
  • Make better, more informed clinical decisions
  • Make cost-efficient decisions regarding patient care
  • Reduced or prevented unnecessary tests and treatments
  • Can spend more time with patients as a result of getting quicker answers
• The customer indicated high satisfaction with ClinicalKey and agrees that:
  • ClinicalKey has met the diverse content needs of clinicians at their institution
  • ClinicalKey is effective at providing comprehensive, complete clinical information
  • ClinicalKey is effective at presenting quick answers at the point of care
  • They have received positive feedback about ClinicalKey from users at their institution

Introduction

This case study of Albany Medical Center is based on an October 2017 survey of Elsevier Clinical eLearning customers by TechValidate, a 3rd-party research service.

Challenges

The business challenge that led the profiled company to evaluate and ultimately select Elsevier Clinical eLearning:

• Quality content (evidence-based, expertly authored, & peer reviewed)

Use Case

The key feature and functionality of Elsevier Clinical eLearning that the surveyed company uses:

• Improve staff education & performance.

Results

The surveyed company achieved the following results with Elsevier Clinical eLearning:

• Is very satisfied with Elsevier’s Clinical eLearning Courses.
• Improved in the following area using Elsevier’s Clinical eLearning:
  • Increased standardization of care
• Considers the competency tools for customizable education feature from Elsevier’s Clinical eLearning to be the most important feature.