TechValidate Research on Elsevier Clinical Solutions

Introduction

This case study of King’s Daughters Medical Center is based on an October 2017 survey of Elsevier Clinical eLearning customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Elsevier Clinical eLearning:

• Quality content (evidence-based, expertly authored, & peer reviewed)
• Comprehensive solution
• Robust reporting features
• Customizable education which improves staff performance
• Standardization & consistency across their organization

Use Case

The key features and functionalities of Elsevier Clinical eLearning that the surveyed company uses:

• Improve staff education & performance.

Results

The surveyed company achieved the following results with Elsevier Clinical eLearning:

• Is very satisfied with Elsevier’s Clinical eLearning Courses.
• Improved in the following areas using Elsevier’s Clinical eLearning:
  • Increased quality of care
  • Increased employee satisfaction and retention
  • Increased orientation efficiency for new nurses
  • Increased efficiency in customizing and delivering education for nurses
• Considers the competency tools for customizable education feature from Elsevier’s Clinical eLearning to be the most important feature.

Introduction

This case study of Marina Del Rey Hospital is based on an April 2018 survey of ClinicalKey customers by TechValidate, a 3rd-party research service.

Challenges

• Prohibitive price increases with their previous solution prompted them to evaluate ClinicalKey.
• Purchased ClinicalKey in order to:
  • Reduce unnecessary referrals, tests, and treatments
  • Provide a trusted clinical resource for clinicians

Use Case

• Their clinicians rely on ClinicalKey for the following:
  • To stay current on medical research in their field
  • To prepare for patient consultations
  • To confirm disease diagnosis or treatment
  • For information about specific treatments and/or tests
  • To prepare for presentations
• Has ClinicalKey integrated with their Epic EHR system

Results

• ClinicalKey users experience the following benefits:
  • Better patient outcomes
  • Make better, more informed clinical decisions
  • Reduced or prevented unnecessary tests and treatments
  • Can spend more time with patients as a result of getting quicker answers
• Agrees that:
  • ClinicalKey has met the diverse content needs of clinicians at their institution
  • ClinicalKey is effective at providing comprehensive, complete clinical information
  • ClinicalKey is effective at presenting quick answers at the point of care
  • They have received positive feedback about ClinicalKey from users at their institution
• Indicated high satisfaction with ClinicalKey