TechValidate Research on Duo Security

These pages present data that TechValidate has sourced via direct research with verified customers and users of Duo Security. TechValidate stands behind the authenticity of all published data. Learn more »



4,685 Customers Surveyed

39,203 Data Points Collected

615 Published TechFacts

15 Published Charts

64 Published Case Studies



Selected Research Highlights


Duo Security Case Study

St. Joseph’s Hospital Health Center

Introduction

This case study of St. Joseph’s Hospital Health Center is based on a July 2016 survey of Duo Security customers by TechValidate, a 3rd-party research service.

“Duo has greatly strengthened the confidence in verifying the identity of users remotely connecting to corporate resources.”

“I trust Duo Security to protect my organization against data breaches. It has raised the overall security posture for my entire organization.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Duo Security :

  • Deployed a multi-factor solution at their organization because of the following reasons:
    • Regulatory Compliance (PCI/HIPAA/CJIS)
    • It’s part of their company-wide security strategy
    • It added layer of security to protect against user-target attacks (such as phishing and social engineering)

Use Case

The key features and functionalities of Duo Security that the surveyed company uses:

  • Has the following when it comes to employees at their organization using their personal devices to access business applications:
    • Has their own bring-your-own-device (BYOD) program in place
    • Has employees who use their personal devices to access business applications, but does not have visibility into the health of those devices
  • has concerns about the devices their employees are using to access business applications.
  • Is focused on addressing the following key threats in the next two years:
    • User-targeted attacks/phishing
    • Malware

Results

The surveyed company achieved the following results with Duo Security :

  • Chose Duo over other competitors because of the following reasons:
    • The wide variety of authentication methods
    • Duo’s ease of management
    • Ease of use
    • The Duo Push / Mobile phones as an easy authentication method

An IT Architect of an educational institution is very likely to recommend Duo Security for the following reason:

Duo is a reliable, easy-to-use solution.

Duo Security Customer Research

Majority of customers want to use their existing security tools with Azure AD

What security concerns do you have about migrating to Azure AD?

I want to use my current security tools
53%
I’m worried about the Microsoft cloud suffering a breach
43%
Other
32%

74% of Customers Allow Corporate Access through Personal Computers

From which end user devices can your employees access your corporate or cloud applications?

Employees' personal computers
74%
Employees' personal smartphones
70%
Employees' personal tablets
62%
Company administered tablets
51%
Company administered personal computers
90%
Company administered smartphones
61%
Other
3%

Case Study: University Of California, Los Angeles

Introduction

This case study of University of California, Los Angeles is based on a April 2016 survey of Duo Security customers by TechValidate, a 3rd-party research service.

“Our faculty and staff find Duo Security’s two-factor authentication platform to be easy and painless to use.”

Challenges

  • Solved for the following challenges when deploying a two-factor solution at their organization:
    • Regulatory compliance
    • Previous breach led to need for further security measures
    • Heard in the media about two-factor authentication as a potential solution for data breaches
    • Phishing attacks have become more prevalent in the past year
    • Students, staff, faculty, and parents were requesting security measures that would protect their HR and other data
  • Cites that their primary concerns are:
    • The loss of customer trust
    • Phishing attacks (which could lead to additional data access in our systems)
    • The damage of brand reputation
    • The costs of a breach (notification, credit monitoring, investigation, legal, etc.)

Use Case

  • Has seen 10+ phishing attacks in their organization over the past year

Results

  • Benefits seen from deploying Duo Security:
    • Is effective because it’s easy for IT to deploy and manage
    • Is effective because our employees love it and use it
    • Has saved them money compared to their previous solution
    • Is easier to use than their previous solution
    • Is easy to get up and running for someone just getting started with two-factor
    • Offers a wide variety of authentication methods for employees to log in, regardless of where they are or how they work

Duo Security Customer Testimonial

Duo’s two-factor authentication with various methods of login has improved our sense of security with cloud-based applications.

Sean Murphy, Response Engineer Level II, LogicsOne



More to Explore



About Duo Security

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