DrFirst Research Chart: Backline Customer Research

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Respondent Details

To manage care coordination between internal departments	80%
To manage care coordination with external hospitals, facilities, and care providers	32%
To communicate with patients and family members securely	25%
For telehealth visits to limit staff and patient exposure to infectious disease	24%
To communicate with pharmacies	15%

	Company Size	Industry	Response
Clinical Manager	Small Business	Healthcare	To communicate with pharmacies To manage care coordination between internal departments
Administrator	Medium Enterprise	Healthcare	To communicate with patients and family members securely For telehealth visits to limit staff and patient exposure to infectious disease
CEO	Small Business	Healthcare	To manage care coordination with external hospitals, facilities, and care providers
Practice Administrator	Large Enterprise	Healthcare	To communicate with pharmacies To manage care coordination between internal departments
Physician	Medium Enterprise	Healthcare	For telehealth visits to limit staff and patient exposure to infectious disease To manage care coordination between internal departments
Practice Administrator	Small Business	Healthcare	To communicate with pharmacies To manage care coordination with external hospitals, facilities, and care providers
Practice Administrator	Medium Enterprise	Healthcare	To communicate with pharmacies To manage care coordination between internal departments To manage care coordination with external hospitals, facilities, and care providers
Office Manager	Small Business	Healthcare	To manage care coordination between internal departments
Administrator	Educational Institution	Educational Institution	To communicate with patients and family members securely
Clinical Manager	Medium Enterprise	Healthcare	To communicate with patients and family members securely For telehealth visits to limit staff and patient exposure to infectious disease To manage care coordination between internal departments

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