TechValidate Research on DrFirst

MedHx Case Study

Meaningful Data Informs Meaningful Interventions for Pharmacists at UM Baltimore Washington Medical Center


This case study of the University of Maryland Baltimore Washington Medical Center is based on a December 2021 survey of MedHx customers by TechValidate, a third-party research service.

“DrFirst MedHx Companion provides real-world and real-time data on patient adherence that allows meaningful interventions during patient encounters and allows us to proactively ensure patients have access to and understanding of their medications.” 

Henry Lederer, PharmD, Clinical Pharmacy Coordinator, Emergency Medicine, University of Maryland Baltimore Washington Medical Center 


The business challenges that led the profiled company to evaluate and ultimately select MedHx:

  • Incomplete medication history data
  • Patients not taking meds as directed
  • Duplicate medications
  • Wrong medication ordered, and/or the wrong patient selected

The primary sources of readmissions:

  • Medication non-adherence
  • Nursing home
  • Difficulty following home care and/or complications from home care

Use Case

Most effective methods or tools when helping their patients adhere to their treatment plans:

  • MedHx Companion
  • Interviews with patients and family members
  • Meds to beds program


UM Baltimore Washington Medical Center achieved the following results with MedHx:

  • Feels their patient records are 75% complete

About This Data

This data was sourced directly from verified users of DrFirst by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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