TechValidate Research on DrFirst

MedHx Case Study

MedHx Helps Kingman Regional Medical Center Reduce Readmissions with Improved Medication History Data and Adherence Insights


This case study of Kingman Regional Medical Center is based on a December 2021 survey of DrFirst customers by TechValidate, a third-party research service.


The business challenges that led Kingman Regional Medical Center to evaluate and ultimately select MedHx:

  • Incomplete medication history data
  • Patients not taking meds as directed
  • Duplicate medications

The primary source of readmissions:

  • Medication non-adherence

Use Case

Extremely Valuable MedHx capabilities:

  • Alerts: Extremely
  • Adherence Scores
  • Timeline View
  • Grouping or Sorting
  • Estimated Supply
  • Map View of Multiple Provider Episodes
  • Printing Medication Lists

Most effective methods or tools when helping patients adhere to their treatment plans:

  • MedHx Companion
  • Interviews with patients and family members
  • Med to beds program


Kingman Regional Medical Center achieved the following results with MedHx:

  • Feels their patient records are 95% or better complete
  • Savings of 2+ hours a day previously spent gathering and confirming a patient’s medication list

Kingman Regional Medical Center agreed with the statement, “Using MedHx Companion alongside my EHR has improved my clinical workflows and provided access to more clinically useful data.”

About This Data

This data was sourced directly from verified users of DrFirst by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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