TechValidate Research on MarkMonitor Domain Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of MarkMonitor Domain Management. TechValidate stands behind the authenticity of all published data. Learn more »



229 Customers Surveyed

2,017 Data Points Collected

113 Published TechFacts

7 Published Charts

5 Published Case Studies



Selected Research Highlights


MarkMonitor Customer Research

Cost Savings with MarkMonitor Domain Management

In which areas have you achieved cost savings with the MarkMonitor Domain Management solution?

Administrative time
70%
Domain fees
35%
Domain acquisition and sales
29%
Personnel
20%
Domain recovery
15%

MarkMonitor Customer Fact

Port Aventura finds the centralized domain management technology to be a very valuable aspect of the MarkMonitor Domain Management Solution.

MarkMonitor Case Study

Global 500 Pharmaceuticals Company

Introduction

This case study of a global 500 pharmaceuticals company is based on a March 2017 survey of MarkMonitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We rely on MarkMonitor to keep the costs down of managing our portfolio. The global domain name expertise that they bring to us has helped shape our internal processes for Domain Name Management. By providing reports and meetings to address updates and changes, they have alleviated a burdensome task of domain management.”

Challenges

Finds the following to be the top domain management challenges facing their organization:

  • Industry and regulatory changes
  • New gTLD launches
  • Cybersquatting
  • Getting funds to administer their portfolio
  • Daily domain administrative tasks
  • DNS administration
  • SSL certificate authority

They previously used a retail registrar to manage their domain portfolio.

Use Case

Lists the following as the primary drivers of their domain strategy:

  • Maximize their brand exposure domestically and globally
  • Defensively protecting their brand

Chose MarkMonitor for the following reasons:

  • Strategic guidance
  • Dedicated Client Services Manager

Results

The surveyed company has realized cost savings in the following areas with the MarkMonitor Domain Management solution:

  • Administrative time
  • Domain fees
  • Domain recovery
  • Domain acquisition and sales

They find value in the following areas of the MarkMonitor Domain Management Solution:

  • Client Service Support
  • Centralized domain management technology
  • Security
  • Strategic guidance
  • Domain recovery services and sales services

MarkMonitor Customer Testimonial

MarkMonitor Domain Management

MarkMonitor has brought resources to bear that we did not have internally.

Global Manager, Medium Enterprise Financial Services Company

MarkMonitor Customer Research

Do you plan on applying for a .Brand in future new gTLD rounds?

Yes: 18%
No: 82%

MarkMonitor Case Study

Large Enterprise Wholesale Distribution Company

Introduction

This case study of a large enterprise wholesale distribution company is based on a March 2017 survey of MarkMonitor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“MarkMonitor is a true partner in helping us manage and protect our domain portfolio.”

Challenges

Finds the following to be the top domain management challenges facing their organization:

  • New gTLD launches
  • Cybersquatting
  • Getting funds to administer their portfolio

They previously used another corporate registrar to manage their domain portfolio.

Use Case

Lists the following as the primary drivers of their domain strategy:
  • Maximize their brand exposure globally
  • Defensively protecting their brand

Chose MarkMonitor for the following reason:

  • Portfolio optimization tools

Results

The surveyed company has realized cost savings in the following areas with the MarkMonitor Domain Management solution:

  • Personnel
  • Administrative time
  • Domain recovery

They find the most value in the following areas of the MarkMonitor Domain Management Solution:

  • Client Service Support
  • Centralized domain management technology
  • Security
  • Strategic guidance


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